Internal Server Error when Manually Running a Build Plan

This appears to be only for a single user. They are unable to trigger a manual build, and receive the following internal server error all the time. Unable to replicate with any other user, permissions have been verified. Any ideas?

Internal server error

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A system error has occurred - our apologies!

Please create a problem report on our support system at with the following information:

  1. a description of your problem and what you were doing at the time it occurred
  2. cut & paste the error and system information found below
  3. attach the atlassian-bamboo.log log file found in your application home.

We will respond as promptly as possible.
Thank you!

Version: 5.9-OD-03-010
Build: 5914
Build Date: 26 May 2015

Request information:

  • Request URL: https://<removed>
  • Scheme: https
  • Server: <removed>
  • Port: 443
  • URI: /builds/build/admin/triggerManualBuild.action
  • Context path: /builds
  • Servlet path: /build/admin/triggerManualBuild.action
  • Path info:
  • Query string: buildKey=US-SER14

Stack Trace:



 Removed subdomain form report. Stack trace is always blank.

1 answer

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Hello Ryan,

Thank you for your inquire.

Please, raise a Support Request so we can verify the issue you are experiencing.

Kind regards,
Rafael P. Sperafico
Atlassian Support

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