I have activated the free trial today, to run CI tests for my company. At the beginning of the installation, i chose the "Cloud" version, not realizing that I would need an effective Amazon instance (I did read the warning, though the message doesn't seem to have reached my brain)... Is there a way back ?
Instance URL is test-simon.atlassian.net.
Thanks in advance for your answer
"Cloud" version is a hosted solution (in Atlassian environment) and requires usage of Amazon EC2. It is not possible to use that version with local computing resources.
You're probably looking for BTF (Behind The Firewall) version which needs to be installed on your own server. If you want to migrate the configuration you might want to use Import/Export from administration menu.
To follow up on what @Krystian Buszkowski said. The OnDemand/Cloud platform does not currently support an export functionality. The user bases are handled differently in this platform and it doesn't properly translate at this time.
Needless to say it may be better to perform a switch sooner than later (so there's less data that needs to be manually migrated over). Here's how you can do this:
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