Request input from users when a Manual rule is triggered

64 comments

Tindur Hafsteinsson
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November 2, 2023

@Charlie Gavey my feedback is very much aligned with @Tom Hudgins, with few extended needs, but listing the overlapping ones as well:

I'm thinking in the context of the Cloud license options.

1) As a...

  • Automation Rule creator...,
    • I would like to be able to use any of the standard-Jira-fields available
    • and/or based on the corresponding field-configurations-scheme being used,
  • so...,
    • I have an opportunity to apply my custom validation on the input provided
    • and as applicable modify that user-input based on my needs
      • (e.g. apply text rules, formatting etc.).

2) As a...

  • Automation Rule creator...,
    • I would like to be able to use any of the existing custom-fields available in my Jira instance,
    • and/or the corresponding field-configuration-scheme used,
  • so...,
    • I have an opportunity to apply my custom validation on the input from the user
    • and as applicable modify the input based on my needs
      • (e.g. apply text rules, formatting etc.).

3) As a...

  • Automation Rule creator...,
    • I would like to be able to display rich-text-formatted feedback to the end-user triggering the rule, i.e...
    • both in terms of user-guidance-prior-the-user-input,
    • as well a feedback-on-the-input-provided,
  • so...,
    • I can notify the user triggering the rule that the input cannot be accepted
      • (would otherwise end-up in an error and/or unexpected behaviour).

4) As a...

  • Automation Rule creator...,
    • I would like to have the opportunity to populate my custom-fields with content using my automation rule(s), e.g. for like...
      • select-lists options,
      • as well as cascading-select-lists options
  • so...,
    • I can present dynamically fetched content upon request
      • customer-select-list-options,
      • or continents/countries, etc. etc.
    • where source of the content to display is from the single-source-of-truth (e.g. ERP systems)
    • that can be fetched in secure manner from the configured allowed-hosts.

5) As a...

  • Automation Rule creator...,
    • I would like to have an option to
      • trigger manual-jira-automation-rule in different context than only in the context of the current-issue,
    • so...,
      • I can validate the user-input based on the needed context
        • e.g. results from JQL-query.
      • allowing opportunity to prevent use of duplicate information being provided by users such as
        • duplicate tickets with same summary,
        • or duplicate external-case-references, etc. etc.
    • [UPDATE!] BUG Report:  JRACLOUD-69483 was cause of my rule not working as expected, so it seems as existing functionality supports already what I needed to do.

 

If any Jira Cloud Automation vanilla-solutions (i.e. not 3rd Party plug-ins) exist, that address some of the above needs, then I would be very interested to hear about them. If not, I hope the above will be taken into consideration for the roadmap.

Martin November 6, 2023

Is there any chance that type "date" will make it to the usable fields?

Regards
Martin

Like Lacy Saute likes this
Helen Jung
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November 30, 2023

Hello! It looks like the number of input fields is limited to 10. Any way I can increase this number? I am hoping to add 34 checkboxes. I see this error message below "Add Field" button: 

The maximum number of input fields (10) are already added

Arkadiusz Inglot
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December 14, 2023

Hello

I would love to see there a "date picker" or "date time picker" field types!

 

Best!

Like Lacy Saute likes this
David Maurel
Contributor
January 4, 2024

Hi @JammeTan ,

I am interested in knowing how you managed to retrieve the checkbox label instead of the value, because I can get the value correctly, but I would like to use the checkbox label as well. And {{userInputs.nameofcheckbox}} gets me the check state true or false, {{userInputs.nameofcheckbox.value}} doesn't get me anything, neither does {{userInputs.nameofcheckbox.name}}.

Thanks

David

Stefano
Contributor
January 6, 2024

DATE Type field missing in prompt screen.

When an update?

Like Christian Wolter likes this
Martin Hirsch
Contributor
January 19, 2024

Why is it not possible to use a smartValue (e.g. {{issue.description}} for the default value?

 

For example:

We are creating issues in a software project via automation from a service request. The description of the new issue will be mostly the same form the servcice isssue. But sometimes the agent want to change it.

Steven Vits
Contributor
January 24, 2024

Is it possible to change the option through an API or something like that. What I'm trying to archieve i sa dropdown with all project names on the tenant. If I could automate that I could update the values dynamicly. 

John Soukup
Contributor
February 5, 2024

@Kevin Bui I just found this feature and it's a great addition to automations.  I also support adding a "Date" field type when prompting for input?  My use case is creating a Release, which has start/end dates which should be populated.

Jan Stähle
Contributor
February 7, 2024

This is a great feature avoiding self-transitions along the workflows. 

Do you plan introducing the User Picker in addition to available data types for User Inputs?
This would support requests and solutions from our customers.

Jan Nyman
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February 19, 2024

Missing an option to prompt for F.eks. Releases or sprints and so on, so you can prompt for a field

isaaclea_idir
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April 24, 2024

Would be nice if there was a way of conditionally prompting for additional inputs

1. Manual trigger, user is prompted with a dropdown

2. User selects a value from a dropdown

3. Based on the dropdown value, prompt for additional user inputs

4. Run your action with all the gathered inputs

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Mohammed Aamer Khan
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May 24, 2024

@Kevin BuiIs there a way we can bring up issues from project during trigger phase and select required ones, also making sure that same rule executes for them as well when we click continue ?

John June 27, 2024

Has this feature been removed? 

I was using {{userInputs.variable}}   to set the title on a new created page... and it just stopped working suddenly.

Now I don't see userInputs as an available or supported option.  What happened ?!?

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