Raise the issue with OnDemand support, there's nothing we can do with your OnDemand installation.
I suspect there's a 36 hour wait to allow for the relevant staff to come online, see the issue, prioritise it and execute, so if you need it faster, you'll need to talk to them and arrange something.
...est practices. And don’t forget about the tried and true! Cloud Migration Center - central hub for all things Atlassian Migration Program. Includes links to our full resources page, s...
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