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setting own dns setting

hi all 

is it possible to change to in the cloud? thank you for your help, best from timo.

4 answers

3 accepted

1 vote
Answer accepted
Andy Heinzer Atlassian Team Dec 19, 2017

There is a feature request for this in   If you read the latest update from this past March, there appears to be a private beta program you can try to register for.   It's no guarantee that you might be eligible to do this yet, but you could try that.

I would recommend watching and tracking this issue.  Should Atlassian begin to offer this as a service some day in the future, this ticket will be updated to reflect that.

1 vote
Answer accepted


Two reasons:

1.  Cloud does not yet allow you to change the base url for a Cloud system - the only way to do it is a replacement - "buy a new one, export from the old one and import into new"

2.  Cloud does not yet support anything outside the Cloud domain.  The url must end with

Both of these are things Atlassian want to support in the future, but I've no timetable for when they may happen

0 votes
Answer accepted

thank you nic and andrew, looking forward to get that feature.

Andy Heinzer Atlassian Team Dec 21, 2017

Hi @Timo Achilles,

Glad to hear that was helpful.   Please click the checkbox next to the answer(s) that helped resolve this problem.   This will accept those answers as solutions.  This can help our system show this issue as solved.  This way if other users are searching for the same question they have a better chance to find these responses that can help them too.



Hi I am new to Atlassian. Can you please let me know how to map a dns with ip address (local Host )on AWS ec2 instance.

Who provides dns or how to get it?

You need to talk to your internet service provider about that.

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