Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to stop from logging me in with the wrong account?

Somehow has started logging me in on my home computer using my work account. If I log out, it immediately logs me back in with the work account. I deleted the work account from Firefox. How do I make this stop?

1 answer

0 votes
Prince Nyeche Community Leader Nov 05, 2020

Hi @Robert Lauriston 

If you log out of community and click the login button can you describe the series of action that takes place from that point? 

What happens when you use the Private browser mode?

When I log out, it logs me back in immediately, without giving me a chance to provide different credentials.

Same thing with a private browser window. Maybe this is a bug in Atlassian's Google authentication, that's what we use for my work account.

Hi @Robert Lauriston 

Try using Chrome and do the same thing. if it occurs,  I think you should reset your Google profile or ensure you're not logged into it on Chrome. Check your Google settings and see what's configured there under "You and Google"

Daniel Ebers Community Leader Nov 07, 2020

This seems to be a very common happening.
What works for me in Firefox is to log out once and immediately start a "private" browsing window. Then logging in with the appropriate account.

In case all other option fail the solution by means of "last resort" would probably inquire to create a separate firefox profile.

For chrome I would like to hand over to people here who are more familiar with it.

I had the same problem with Chrome, so I think the problem is on Atlassian's side.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

We're launching improved navigation for admins

Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...

932 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you