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I was trying to configure Azure AD and Atlassian cloud for SAML single sign-on and I thought it configured correctly. But I may have made a mistake, and now am unable to log on with <email redacted by Atlassian Support>
When I try to login as an Atlassian administrator I get the following error:
Hmm... we're having trouble logging you in. You'll need to talk to your organization admin - tell them we sent you, and that there appears to be an issue with the identity provider entity ID used for your SAML single sign-on configuration.
I can't login to Support to request help, so I'm hoping a support person in the community will help me out. I am currently unable to log on and am hoping we can get SSO disabled so I can log in and figure out what I did wrong (probably the wrong ID on the URL using the one from statuspage instead is my guess)
Hi @Phillip Bagwell , welcome to the Community.
I've opened a support request on your behalf using the email address you listed, and for your privacy I've also edited the email out of your post. You should receive a confirmation email at that address shortly that an issue has been opened with our support team about resetting the SAML configuration for your Atlassian Access org.
Cheers,
Daniel | Atlassian Community Support
Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...
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