Azure not syncing with Atlassian Access and Jira Cloud

Kristin Lyons
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September 8, 2019

We are having a problem with Azure only syncing some groups to Atlassian Access but not all the groups are syncing.  So we can see all the groups in Atlassian Access but then they're not visible in Jira Cloud.  Meaning that their permissions are not being configured.  We are having problems troubleshooting this.

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Kristin Lyons
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September 10, 2019

Atlassian helped answer this for us!

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