Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Handling name and email changes with SCIM

We've been using SCIM for a while now and it works great until we need to change someones name and email in Okta. When we do this the user can't login and then there's a duplicate account with the new email. We've fixed this multiple times before using the API but we have a lot of account changes and this is not sustainable. If there's an existing bug report please point me to it because I would love to upvote it and make sure something is done about this. This is extremely frustrating.

1 comment

Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 15, 2020

Hi @David Norman ,

I looked at the open bugs for Access and there was nothing resembling this issue. This is a very common SCIM operation so if there was a bug causing this, it's likely that it would be reported.

There may be an issue with your Okta provisioning configuration (there are instructions in the setup docs for avoiding this issue). If everything looks right, I would recommend contacting Atlassian support and they can help diagnose whether there's actually a bug.




Log in or Sign up to comment
AUG Leaders

Atlassian Community Events