My sprint names are randomly changing in different projects. Like some will randomly sync after months of not syncing. This is a HUGE issue and we cannot work around it. PLEASE FIX ASAP!
I see you opened a ticket with the Cloud team at the same time that was closed because they were unable to reach you for a period of time.
In order to get this resolved the Cloud team is going to need to review the instance logs, etc so please respond to JST-298261 and you should receive a response within an hour since it is marked as a high priority ticket.
Once you get a resolution from the Cloud team please post the resolution here so the rest of the Community can benefit.