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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Deliver better and faster value to your customers with the Jira automation platform. Watch this Demo Den series below to learn how to use the new interface and set up automation rules to help your team move work forward.
Demo Den is our regular series to showcase the latest product features and answer your questions. Join us starting September 8, 2020 to ask your questions HERE about all things Jira. Rhys and Nick will continue to answer questions this month, so don’t be shy!
Rhys Christian, a Product Manager on the Advanced Roadmaps team, gives an overview of the new Advanced Roadmaps planning interface for Jira Premium users.
Nick, a Group Product Manager on the Jira Software team, demos how to set up a simple automation rule.
Hey @Liam Green
Glad you are enjoying Automation so far!
Just in case you weren't aware, we have lots of resources to help you get started. I posed them all on this page: https://community.atlassian.com/t5/Automation-articles/Welcome-to-the-Jira-automation-community/ba-p/1388465
With regards to your question, are you referring to current Jira Service Desk rules? If so, the Jira Service Desk automation engine will continue for now but at any time, you can choose to switch your rules over to the new automation.
Let me know if I have misunderstood :)
Thanks for the resource link - that's now firmly in my favourites!
I was referring to the current SD rules, so you've answered my question perfectly, thanks.