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I would like to add a customers column in a queue in Jira service desk
Hi @Hamza ait aissa ,
you can edit queues adding columns at your convenience. You can add a custom field as a column ( https://support.atlassian.com/jira-service-management-cloud/docs/edit-queues/ )
Hope this helps,
Fabio
I want to add a customers column in a queue but I don't seem to find it
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Hi @Hamza ait aissa ,
what do you mean as "Customers"? Customer is user that raised the request so it should be reporter. Please clarify what type of information you want to add in a queue
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Hi @Fabio Racobaldo _Herzum_ ,
I want to add customer name as a column in queue just to filter tickets in queue by customer.
I hope it is clear from my side.
thanks,
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Is the customer an information that you currently see in a specific issue? If yes you can add it as a column. No way to add that information if it is not a field of a specific ticket.
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