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Transition an issue if its been in status for certain amount of days

Rob B Rising Star Feb 16, 2018

Is there a script to put on a transition, so an issue will auto transition if its been in that status for 22 days?

2 answers

Hi Robert - you can do this with the Escalation Service.

Here are the docs for ScriptRunner for Jira Server: https://scriptrunner.adaptavist.com/latest/jira/escalation-service.html

And here are the docs for ScriptRunner for Jira Cloud: http://scriptrunner-docs.connect.adaptavist.com/jiracloud/escalation-service.html

0 votes
Deleted user Feb 16, 2018

A plugin Automation for JIRA, will allow you to schedule check, for example if issue has not been updated for 20 days, and transition it. It is a really powerful and useful plugin.

Below is the link with some examples, hope it helps!

https://www.atlassian.com/blog/archives/atlassian-support-uses-jira-automation-plugin?_ga=2.231783321.721626067.1518776018-1489905811.1518776018

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