Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,368,245
Community Members
 
Community Events
168
Community Groups

ScriptRunner: Set the reporter as watcher, when the creator is a different user

Hello together,

I have read so many threads but couldn't find one which fits to my problem. Can you help me pls. I need a custom script post-function for a workflow transition.

We use Jira Software on Server (without Service Desk).

Situation:

  • our IT Helpdesk creates an issue in the name of a colleague (maybe the colleague reported it via telephone)
  • Created issue: Creator= user from IT and the Reporter = name of colleague

After creation only the Creator (IT)  is in the watcher list. But I want that only the Reporter (colleague) is added to the watcher list. 

I know that there is a plugin where people from the IT Helpdesk could add the Reporter manually as watcher. But this is not what we want.

 

Greetings
Paula

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events