Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

ScriptRunner: Set the reporter as watcher, when the creator is a different user

Hello together,

I have read so many threads but couldn't find one which fits to my problem. Can you help me pls. I need a custom script post-function for a workflow transition.

We use Jira Software on Server (without Service Desk).


  • our IT Helpdesk creates an issue in the name of a colleague (maybe the colleague reported it via telephone)
  • Created issue: Creator= user from IT and the Reporter = name of colleague

After creation only the Creator (IT)  is in the watcher list. But I want that only the Reporter (colleague) is added to the watcher list. 

I know that there is a plugin where people from the IT Helpdesk could add the Reporter manually as watcher. But this is not what we want.



0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

🎨 Add some visual life to your templates

Hi Atlassian Community, My name is Avni Barman, and I am a Product Manager on the Confluence Cloud team. Based on feedback from you, we are giving admins more power to create templates that a...

251 views 5 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you