I need help to build a script that requires Log work to be filled only if issue type starts with "Infra". I have several issue types but Time spent (log work) field is only mandatory if issue type is: "INFRA - Service Desk", "INFRA - Network", etc.
I'm thinking in adding this validator on "Close" transition at the workflow.
I'm not a developer, so I'm not sure where to start...any help is appreciated. :)
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events