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Clones an issue, and links listener fails

Dear,

I create a listener to create link issue on Project XYZ on create issue event on project ABC.

Also copy some customefiled to the target issue with issue link type "causes" .

Any idea what could go wrong?

Thx for your support,

Screenshot 2020-02-20 at 01.39.05.pngScreenshot 2020-02-20 at 01.39.16.pngGuy

3 answers

1 accepted

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Answer accepted

Hi Antoine,

Indeed, the listener has failed. Unfortunately, there is no clear indication what goes wrong in the log.

Any idea, what I should check in that log?

Guy 

Antoine Berry Community Leader Feb 20, 2020

It is hard to assume from this. I would suggest you check the whole error message at execution time. It might be because of a custom field that cannot be replicated.

You're right! I found indeed one customfield not present in the target projet, and thus cannot be replicated.

Many thanks for your support :-)

Guy

Antoine Berry Community Leader Feb 21, 2020

You are welcome !

0 votes
Antoine Berry Community Leader Feb 20, 2020

Hi @Guy Ayika ,

I would suggest to check if the listener has failed or succeeded on the Scripts Listeners page, and check the associated logs : 

image.pngAntoine

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