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4 courses in this learning path
Make delivering IT as a service (ITSM, or IT service management) run smoothly by organizing and automating your team’s work and keeping your team updated with internal notifications.
Reduce risk while pursuing progress with an effective incident management strategy. You’ll learn how automation can simplify incident management and how to address major incidents with Atlassian apps.
Improve customer care by standardizing your organization’s response, coordination, and fulfillment of service requests with service request management.
Manage your organization’s assets — any items, resources, or components your organization uses, owns, or manages — with Assets, Jira Service Management’s native asset and configuration management tool.