Jira Service Management Agent Essentials

Earn the Jira Service Management Agent Essentials certification

Prove you know what’s essential to providing efficient and resolution-focused service in Jira Service Management.

Jira Service Management Agent Essentials

Exam details

The Jira Service Management Agent Essentials certification exam is for agents who use Jira Service Management to track and resolve incidents, problems, changes, and service requests.

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Get exam-ready by combining documentation review, independent study, real-world experience, and our free on-demand training.

Ready to earn your certification?

You can take the exam online or at a testing center. If you’d like, you can use training credits to purchase vouchers for the exam. You can also pay with a credit card or PayPal.