learning path

Get the most out of Atlassian Intelligence


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duration

2 hours and 40 minutes

level

Beginner

product

Jira Service Management
Jira
Confluence

New to Atlassian Intelligence? You’re in the right place

The following short, self-paced courses will guide you as you learn how Atlassian Intelligence — Atlassian's collection of AI-driven collaboration tools — can unlock your team’s full potential by automating repetitive tasks and generating new ideas. You’ll learn how to bring the power of artificial intelligence to Atlassian products and how to enhance content. You’ll also learn how to simplify search and automation, accelerate agent productivity, and get the best results from AI.
This learning path is for:
  • Beginner Atlassian cloud product users who want to use Atlassian Intelligence features across the Atlassian platform.
  • Experienced Atlassian cloud product users who want to use Atlassian Intelligence features across the Atlassian platform.
The availability of features and functionality shown in this learning path depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.

5 courses in this learning path

20 minutes
Get started quickly with Atlassian Intelligence

Unlock your team’s full potential by automating repetitive tasks and generating new ideas.

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Lessons
  • What is Atlassian Intelligence?
  • Explore Atlassian Intelligence features
50 minutes
Create and enhance content with Atlassian Intelligence

Use Atlassian Intelligence to generate, enhance, and summarize written material and streamline Jira and Jira Service Management.

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Lessons
  • Generate new content using Atlassian Intelligence
  • Enhance your content using Atlassian Intelligence
  • Summarize content using Atlassian Intelligence
20 minutes
Search and automate using natural language

Search and automate in just a few steps — no JQL required. Then, create automation rules in Confluence, Jira Service Management, and Jira using natural language with AI.

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Lessons
  • Search work items using natural language
  • Create automation rules using natural language
40 minutes
Use Atlassian Intelligence for service management

Set up Jira Service Management’s virtual service agent, powered by AI, and let it resolve common problems, answer FAQs, and triage requests to help agents deliver exceptional service at scale.

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Lessons
  • Set up the virtual service agent
  • Accelerate request management using AI
  • Detect and respond to incidents using Atlassian Intelligence
30 minutes
Best practices for using Atlassian Intelligence

Get the best AI results within Atlassian products, incorporate AI into your complex workflows, and improve AI answers.

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Lessons
  • Best practices for writing AI prompts
  • Best practices for using AI in Atlassian apps

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