Use Jira Service Management to support ITSM practices
Get familiar with the features and configuration options in Jira Service Management that will support your ITSM team and your customers.PRODUCTS
Jira Service Management
After this course, you'll be able to:
- Organize and automate your ITSM team’s work keep everyone updated
- Enhance the customer experience by improving the request process, information sharing, and more
- Track team progress with Jira Service Management reports, including default and custom reports
- Describe the basics and benefits of Assets in Jira Service Management
Duration
40 MIN
Progress 0%
This course appears in these learning paths
Lessons list
Support your ITSM team with project configurations
10 MIN
Improve your ITSM customer experience
10 MIN
Reporting in Jira Service Management
5 MIN
Explore Assets in Jira Service Management
15 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
- Organize and automate your ITSM team’s work keep everyone updated
- Enhance the customer experience by improving the request process, information sharing, and more
- Track team progress with Jira Service Management reports, including default and custom reports
- Describe the basics and benefits of Assets in Jira Service Management
Duration
40 MIN
Progress 0%