Build simple Assets automation flows
15 min
Advanced
By the end of this lesson, you’ll be able to:
- Explain some of the uses and benefits of Assets automation
- List the building blocks of automation flows
- Configure automation flows
- Enhance automation flows with smart values
- Trigger automation from Assets objects
Use automation to tackle manual repetitive tasks
Jira Automation empowers you to focus on the work that matters, removing the need to perform manual, repetitive tasks by allowing your teams to automate their processes and workflows. Using a simple flow builder, you can configure powerful automation flows to handle even the most complex scenarios.
Assets Automation enables a Jira admin or service space admin to create flows that can automatically perform actions (like notifying users) based on specific events (such as updating an object) for all objects or groups of objects in a schema.
👇Click the boxes to learn more about examples of automation for different types of object schemas.
Use Jira Automation with Assets
Assets automation is integrated into Jira Automation, so all Assets related triggers, conditions, and actions are part of the Jira automation environment. Assets related triggers are configurable in global settings, but automation configuration can be delegated to service space admins.
👉 For example: You create a global automation flow. When a new People object is added, the object type is People, then create an onboarding work item using the new object’s details. When a People object is created, the flow auto-generates an onboarding work item with that information.
👇 Here's the automation flow.
👇 Here's the work item created after the automation flow gets triggered.
Steps of an automation flow
Assets automation is configured by creating automation flows. The process is identical to using Jira automation with Jira or Jira Service Management. An automation flow has three core steps:
- Triggers
- Conditions
- Actions
👇Click the boxes to learn more about these steps.
👇Watch this video to see how to automate changing an object’s status.
Use variables in your automation flows
Smart values enable you to access and manipulate work item and object data within Jira. They behave like variables and can add significant power and flexibility to your flows.
Smart values:
- Wrap the value in double curly brackets: {{value}}
- Use a period to reference child elements: {{issue.key}}
👇Click to expand and learn about several commonly used smart values.
Trigger automation from Assets objects
Assets automation flows can be triggered by actions on an Assets object and scheduled jobs that perform automated actions.
👇Click to expand and learn more about triggering automation flows.
Let’s explore an automation use case
We want to automatically add an approver to a work item depending on the Business service selected in the ticket. Specifically, set the Approvers field to the service owner.
The schema configuration contains a Business Service object type that contains a user attribute for Service Owner.
👇Click the boxes to see how to configure the automation flow.
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Visualize assets data using Assets Dashboards
- Visualize your assets data
- Narrow your dashboard display using global filters
- Different charts for your data appear on an Assets dashboard
- Share your Assets dashboard