10 minutes
Customer access
Test your knowledge and assess if you're ready for the exam with these sample questions.
Sections
- Prepare for your exam with these questions
- Resources for these sample questions
course
Jira Service Management Agent Essentials certification prep resources
duration
45 minutes
level
Beginner
product
Jira Service Management
5 Lessons in this course
10 minutes
Manage tickets
Test your knowledge and assess if you're ready for the exam with these sample questions.
Sections
- Prepare for your exam with these questions
- Resources for these sample questions
5 minutes
Queues and SLAs
Test your knowledge and assess if you're ready for the exam with these sample questions.
Sections
- Prepare for your exam with these questions
- Resources for these sample questions
10 minutes
Search and reports
Test your knowledge and assess if you're ready for the exam with these sample questions.
Sections
- Prepare for your exam with these questions
- Resources for these sample questions
10 minutes
Advanced features
Test your knowledge and assess if you're ready for the exam with these sample questions.
Sections
- Prepare for your exam with these questions
- Resources for these sample questions