course

Jira Service Management Agent Essentials certification prep resources

duration

45 minutes

level

Beginner

product

Jira Service Management

5 Lessons in this course

10 minutes
Customer access

Test your knowledge and assess if you're ready for the exam with these sample questions.

Sections
  • Prepare for your exam with these questions
  • Resources for these sample questions
10 minutes
Manage tickets

Test your knowledge and assess if you're ready for the exam with these sample questions.

Sections
  • Prepare for your exam with these questions
  • Resources for these sample questions
5 minutes
Queues and SLAs

Test your knowledge and assess if you're ready for the exam with these sample questions.

Sections
  • Prepare for your exam with these questions
  • Resources for these sample questions
10 minutes
Search and reports

Test your knowledge and assess if you're ready for the exam with these sample questions.

Sections
  • Prepare for your exam with these questions
  • Resources for these sample questions
10 minutes
Advanced features

Test your knowledge and assess if you're ready for the exam with these sample questions.

Sections
  • Prepare for your exam with these questions
  • Resources for these sample questions