course

Explore Jira administration


duration

50 minutes

role

Jira Admin

level

Advanced

product

Jira
Jira Service Management

Bring users and products together

Manage products and users in a centralized place and make sure Jira meets the needs of your users and the business.

After this course, you’ll also be able to:
  • Define Atlassian cloud organizations, sites, and products.
  • Identify Atlassian cloud administrator roles.
  • Customize the user experience in Jira.
  • Configure settings for attachments, work item links, app links, and time tracking.
  • Diagnose problems and restore and recover data.
  • Compare team-managed and company-managed projects and use schemes.
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.

7 Lessons in this course

10 minutes
How do you administer Jira?

By the end of this lesson, you’ll be able to: - Define Atlassian cloud organizations, sites, and products - Identify the different Atlassian cloud administrator roles - Describe the basic responsibilities associated with product and project administration in Jira


Sections
  • What’s an Atlassian cloud organization?
  • What are the different cloud admin roles?
  • How do you administer Jira?
5 minutes
Map business requirements to Jira configurations

By the end of this lesson, you’ll be able to: - Discover business requirements in your organization - Ask stakeholders the right questions - Map business requirements to Jira configurations


Sections
  • Make sure Jira meets the needs of your users
  • Discover and understand business requirements
  • Map requirements to Jira configurations
  • Implement Jira configurations
10 minutes
Configure global user interface features in Jira

By the end of this lesson, you’ll be able to: - Identify the default user preferences - Configure global user interface features - Configure the look and feel of your Jira site


Sections
  • Customize the user experience in Jira
  • Set the default user preferences
  • Configure the default dashboard
  • Customize Jira’s navigation colors, favicon, and logo
10 minutes
Configure attachment options, linking, and time tracking globally in Jira

By the end of this lesson, you’ll be able to: - Configure settings for attachments, work item links, app links, and time tracking globally - Diagnose problems by checking the audit log


Sections
  • Configure attachment settings
  • Configure work linking
  • Create application links
  • Time tracking in Jira
  • Use the audit log to troubleshoot
5 minutes
Restore data using system backup and import in Jira

By the end of this lesson, you’ll be able to: - Describe system backup, import, and export - Create a backup for Jira


Sections
  • Create a backup for Jira
  • Restore from a backup
  • Import work
5 minutes
Compare company-managed projects and team-managed projects in Jira

By the end of this lesson, you'll be able to: - Describe the differences between company-managed and team-managed projects - Identify if a project is company-managed or team-managed - Differentiate what project admins can do in company-managed and team-managed projects


Sections
  • Compare project types in Jira
  • Determine the project type
  • Administer different project types

Community

FAQsForums guidelines
Copyright © 2025 Atlassian
Report a problemPrivacy PolicyTermsSecurityAbout