What is Rovo?
10 min
Beginner
By the end of this lesson, you’ll be able to:
- Explain what Rovo is and how Search, Chat and Agents can help you find, learn, and act on information
- Explain what you can do with Rovo Chat, Agents, and Search
Rovo helps you learn and get things done quicker
Atlassian Rovo app helps you find personalized answers, automate tasks, and make better decisions using your company's connected knowledge.
Rovo includes:
- Search: Instantly find documents, data, and insights across all your connected tools.
- Chat: Ask questions, explore ideas and take action with an AI partner.
- Studio: Access tools that can help you optimize the way your team works and accesses information.
- Agents: Handle your tasks and workflows automatically, so you can achieve more with less effort.
- AI experiences: Integrated AI capabilities that help users save time and automate work using natural language, without context switching.
Rovo is designed to search large volumes of enterprise data, deliver concise answers and support actions directly within existing workflows.
The Rovo Chrome extension provides access to Rovo’s features directly from any browser window.
👇 Click the boxes below to explore how Rovo can help you solve some of the most common workplace challenges.
👇 Watch this video to learn about Rovo and its use cases.
What is Rovo Search?
Rovo Search enables users to efficiently find information across Atlassian and connected third-party applications. It supports searching for data, answers to questions, and documents within the Atlassian tools already in use, reducing the need to switch between different platforms.
👇 Click the boxes below to see how Rovo Search can help you find information.
What is Rovo Chat?
Rovo Chat is an AI assistant that provides a conversational interface for accessing knowledge, automating tasks, generating new ideas, and getting useful feedback.
Rovo Chat respects user permissions.
👉 For example: If a user asks a question, it will only search pages and work items that the user has permission to view.
Discuss new ideas and get answers to questions with Rovo Chat
Rovo Chat is an AI assistant built into Atlassian tools that uses your work context (in Atlassian and connected third‑party apps) to give relevant help. It can answer complex questions, summarize pages, help draft content, and find specific information, while respecting your permissions and keeping chats private to you.
👉 For example: Shruti, a project manager, uses Rovo Chat to summarize the latest updates on her team's Confluence pages. This allows her to stay informed without spending hours reading through each page.
👇 Rovo Chat provides contextually relevant information and insights.
Take actions in Rovo Chat
Actions allow teams to perform various tasks directly within the chat interface, such as creating or assigning Jira work items, generating Confluence pages, visualizing data through charts, identifying incident root causes, and more. You are always in control of actions. When you see a recommended action in Chat, you can decide whether to take it.
👇 Take action directly within the Rovo Chat panel.
Use Rovo Chat to gain knowledge effortlessly
Learning new information can be time-consuming and challenging. Rovo Chat helps by offering quick definitions, concise summaries, tailored insights, and context-aware answers within your existing tools, so users can efficiently access the information they need to perform their tasks.
What are Rovo Agents?
Rovo Agents are configurable AI tools designed to perform specific tasks, automate repetitive work, and support multi-step processes. Users can choose from a selection of pre-built agents or create custom agents using Rovo Studio.
👉 For example: Maya and her team have made a decision that they want input on before sharing with their senior leadership. They use the Decision Director agent in Rovo Agents to review and critique their decision and make helpful suggestions, following the DACI decision-making framework.
Rovo Agents perform tasks according to user-defined objectives and parameters, supporting a range of activities to assist with work processes.
👉 Another example: Agents can create, review, and refine content, complete steps within a workflow, perform cleanup tasks, provide answers or critiques, and more.
You can use Rovo Agents to:
- Automate repetitive tasks
- Facilitate multi-step processes
- Assist with complex issues
Agents reduce the need for repetitive context-setting because their roles and actions are already built in. They possess domain-specific knowledge and have access to relevant data sources, enabling them to provide accurate information and make informed decisions. Agents respect permissions and will only show and act on information that the current user has access to.
👇 Click the tabs below to explore the three different types of Rovo Agents.
There are Agents created by Atlassian that customers can use when they enable Rovo.
Agents can be configured by human team members in Studio to include additional knowledge or actions.
What is Rovo Studio?
Rovo Studio app consolidates Atlassian's building tools in a single location, allowing teams to manage their work and access information more efficiently.
Rovo Studio enables users to:
Rovo Studio enables users to:
- Build agents: Create custom AI-driven agents that can perform specific tasks or provide information based on organizational data and user-defined objectives.
- Build automations: Design and implement automation rules to streamline repetitive processes and reduce manual effort.
- Create content hubs: Set up centralized locations for teams or the entire organization to access curated, verified information, resources, and documentation.
- Manage assets: Oversee and organize assets such as configuration items, resources, or inventory within the platform, supporting visibility, tracking, and efficient management.
👉 For example: With Rovo Studio, a team can create a custom agent that automatically reviews new Jira work items, assigns priority and category, and routes them to the appropriate team member, reducing manual triage work.
How does Rovo work?
Rovo uses Atlassian’s proprietary common data model, the Teamwork graph, to understand relationships and context within your organization. Teamwork graph pulls in data from your Atlassian tools and connected third-party apps to provide a comprehensive view of your organization’s goals, knowledge, teams, and work. The Teamwork graph builds connections and insights as more tools are connected and teams do their work, delivering increasingly relevant results.
Combined with OpenAI’s large language models, this self-hosted foundation enables Rovo to generate human-like text and actionable insights tailored to each user, team, and workflow—all while maintaining strict data privacy and security.
Atlassian's LLM partners don't:
- Store customer data
- Utilize customer data to benefit other customers or to refine their models or services
To learn more about the technology of Rovo visit Atlassian's trust center.
Rovo handles your data responsibly
👇 Click the tabs below to learn more about the different principles.
Handles your data responsibly, respecting your permissions.
Rovo is built with our Responsible Technology Principles and governed by our Security and Trust Center.
👉 For example: Rovo ensures that everything confidential is inaccessible when you search using the AI-powered search and that all existing permissions are respected.
How was this lesson?
next lesson
What is Jira Service Management?
- Jira Service Management helps you solve customer requests
- How does your team use Jira Service Management?
- How do you use Jira Service Management?