Beyond the Agent: Measure AI Impact for Business Value

AI adoption doesn’t stick without a clear, shared understanding of impact. This session focuses on how organizations can make AI performance observable and legible to stakeholders across product, operations, and leadership. We’ll discuss practical ways to connect AI‑driven behavior to the kinds of outcomes teams already track—such as flow efficiency, quality of decisions, and customer experience—and how to use that picture to guide what to scale, refine, or retire.