Matthew Wong_bf4ba6 Atlassian Team

As your Jira Software instance grows, restricting project access becomes an increasingly pressing need. Whether you're working with clients or just trying to control project visibility, strategic restrictions are vital. There are numerous ways you can restrict access in Jira Software, but not all methods are created equal.…

Issue hierarchy in Jira Software is a common point of confusion for new users, whether they're novices or seasoned agile veterans. Since confident utilization of work hierarchy is key to running effective development cycles, below, I'll cover how hierarchy works in Jira Software, and what its implications are for…

Hi Atlassian Community! I'm Matt, a User Researcher at Atlassian. I'm interested in talking to Jira and/or Confluence Cloud users about a conceptual experience that may find its way into Atlassian Cloud. What will this involve? * 1 hour interview * A guided discussion followed by a feedback session for a concept we're…

One of the most common questions I get speaking with new JIRA users (and even some experienced ones) is how to best organize their JIRA projects. While there's no one way to organize JIRA projects, there are some parameters to consider. In this article I'll do three things: * Define what JIRA projects are * Detail some…

Hi Atlassian Community! I'm Matt, a User Researcher at Atlassian. I'm interested in talking to Jira Software and/or Confluence Cloud users about how they evaluate Atlassian Marketplace apps. What will this involve? * 1 hour session * A guided discussion about Marketplace app evaluations followed by a feedback session for a…

One of the quickest ways to make an impact on your team's Jira Software usage is to make some modifications to your projects' fields and screens. But first, what are fields and screens exactly? In Jira Software, fields allow you to track attributes of a given issue. For instance, a bug may typically have fields…

Unlike a lot of competing tools, users can customize nearly every component of Jira Software to fit their needs. That said, with all the possible customizations available, where does one begin? Well, boards are a great place to start! Board customizations can have an immediate impact on your work while being relatively low…

Hey there! I'm Matt, a Customer Success Manager at Atlassian focusing on Jira Software in the cloud. We're hoping to help build out a "New to Jira" space in the Atlassian Community and are wondering what sorts of questions, articles, and discussions you think would benefit you the most as you onboard onto Jira. Feel free…

Atlassian, like a lot of fast moving software companies, has cross-functional teams located all over the world spanning multiple timezones. On any given day from our Austin office, I may be interacting with teams based out of Sydney, San Francisco, or Amsterdam; in a distributed environment, tools for solid teamwork are…