Discussions
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Built a Jira Service Management app to bulk manage Request Participants without scripts
Hi everyone, I built Bulk Participants for JSM to solve a problem I kept seeing with Jira Service Management administration: updating Request Participants across many requests can become repetitive and error-prone. The app lets Jira Service Management administrators: • Find requests using JQL or pasted issue keys • Review…
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How to Manage Request Participants Across Multiple Jira Service Management Requests
Request Participants are useful when people besides the reporter need access to a Jira Service Management request. Depending on the project’s permissions and notification configuration, participants can view the request, add public comments, and receive relevant customer notifications. Managing participants on one request…