Darek Jaron - Appsvio Atlassian Partner

Since October 2025, our QA team has drafted test cases with an AI agent every single day. Our QA Lead, Konrad Koralewski (ISTQB-certified), has created more than 200 test cases this way. Below is what changed for our testers, where they still don't trust the output, and how that compares with the latest industry reports.…

Hi Community! 👋 For most teams, Jira is where the work happens. Requirements are written there, development is planned there, and bugs end up there too. Surprisingly, testing is often the exception. Test cases live in a separate tool or a shared doc, results are tracked somewhere else, and connecting it all back to Jira…

Booths are usually a gamble. You queue up, get a well-rehearsed pitch, and leave without ever finding out whether the person behind the table could actually answer your question. So here's ours, no fluff. That's our crew above. Here's who they are, when to catch them in Amsterdam (October 6-8), and what to bring each one.…

Hi everyone 👋. I'm Darek from Appsvio - an Atlassian Marketplace Partner and the team behind Issue Templates Agent for Jira. Disclosing that up front since the story below involves our app. I'd like to share with you a case study we put together with SVP Worldwide about a data-consistency problem a lot of distributed Jira…

Quick disclosure up front: I'm on the team at Appsvio, so this is our app - but the problem it solves is one I think a lot of you will recognize. I've already shared a few specific use cases here on App Central (linked below), but wanted to zoom out and give the bigger picture of what UniPortal actually is, in case you…

Standard Jira Customer Portal requests tables do not display critical request metrics to end-users. This lack of transparency is the primary trigger for client frustration, driving users to crowd your support queue with redundant follow-up tickets just to ask: How much longer do I have to wait?. Upgrading your Jira Service…

Anyone else's org make employees bookmark a dozen different URLs just to find the right support form or check for an active outage? Curious how common this actually is outside my own bubble. Should mention upfront: I'm with Appsvio, and the app below (UniPortal) is ours - but the underlying portal-layout problem is one I'd…

Anyone else dealing with non-technical stakeholders flooding the support queue with "when will this be fixed?" because they have zero visibility into what's happening on the dev side? At Appsvio, we build an app that solves exactly this problem. The Full Breakdown When engineering teams work in Azure DevOps (ADO) but…

When your account managers work in Salesforce but support engineers resolve issues in Jira Service Management (JSM), customers get caught in the middle. They are forced to jump between different portals and track separate URLs just to check their business contracts and technical tickets. This disconnected ecosystem wastes…

I work for Appsvio, the company behind Issue Templates Agent, and wanted to share a real customer story that might resonate with anyone managing Jira at scale. If you've ever expanded Jira across dozens of projects, you've probably run into this: paragraph fields like Description sit empty by default, so people either…

Atlassian gives you three ways to run Jira, Confluence, Atlassian Guard, and Jira Service Management in the cloud, and they are not interchangeable. Atlassian Commercial Cloud is the default: multi-tenant, fast-moving, first in line for new features. Atlassian Government Cloud (AGC) is the FedRAMP Moderate option built…

Test management tools have a way of drifting from the rest of Jira over time: a separate hub to open, a defect that already exists somewhere else, a status you have to check one item at a time. None of it is a single big problem. It adds up anyway, one extra click at a time. Appsvio Test Management 5.8.0 is four changes…