Discussions
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When Approvals Stall
A change needs three business sign-offs before the team can close out the handoff. Two land within a day. The third approver is busy, out of office, or the request just got buried under everything else in their inbox. The handoff stays open, and someone keeps checking Jira to see whether anything has changed. A week…
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Who's Waiting on What? Tracking Approvals Across Every Jira Project
A request to sign off on something can come from any project: a request for a new laptop needs approval in one, a finished user story needs sign-off from both QA and the business partner who requested it in another, a go/no-go decision on a release needs approval in a third. Ask a team "who's still waiting on a decision…
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Calling JSM admins: what approval / sign-off edge cases should I be testing for?
Hi all, Quick bit of honesty up front: I'm a heavy Jira Software user, but I've had limited hands-on time in JSM day to day, so I'm hoping to tap the real-world JSM expertise in this group. I'm working on validating an approval / business sign-off capability against real-world Jira Service Management setups, and the…
