Discussions
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From a prompt to a working service desk: Solution Composer is now in Open Beta
Hi Community 👋 Every service desk starts with an understanding of what a team needs: the requests it handles, the people it supports, and the processes that keep work moving. Turning that understanding into a configured service desk, however, can mean working through request types, forms, workflows, queues, and service…
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AMA: Solution Composer in Jira Service Management
Hi Community! 👋 We're excited to announce our next AMA session - this time focusing on Solution Composer, the new AI-powered setup experience in Jira Service Management. 🎬 Get a quick glimpse of Solution Composer: We're inviting you to ask us anything about how Solution Composer can help you set up and configure your…
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Set up a service desk from a prompt in minutes. Meet Solution Composer (Early Access)
Hey Community 👋 I'm Sagar, product manager on the Jira Service Management team, and my team and I have been working on something new we're excited to share. If you've ever set up a service desk in Jira Service Management, you know there's a lot to configure – request types, queues, SLAs, portals, automations, permissions,…
