Jaime Capitel [Sngular] Community Champion

Discussions

    • See you in Anaheim! Join Sngular at Booth 309 to discuss your next service solution

      I can’t believe we’re already in mid April and Team ‘26 is less than three weeks away! This year Sngular is proudly sponsoring again, which means our crew is already creating the list of what to pack before we head to California. The full Sngular crew, at our Signature Sponsorship booth during Team ‘25 Europe in Sunny…

    • How can I approve external websites in the CSM agent KB?

      When configuring the CSM agent for a new customer experience, it's very easy to add articles from the connected Confluence instance. However, I'm running in a bit of a loop when trying to add external websites. I click under Knowledge in the Rovo Studio: Then, I click on "Add knowledge" and land in this modal. However,…

    • [Research] Looking for Kanban lovers

      Hi! I'm recruiting Kanban and Lean lovers and aficionados for a UX research project.The goal is to gather enough insights to determine whether there is enough hunger out there for a better Kanban experience in Jira relative to what native boards provide. It doesn't matter if you're not a Jira expert, as long as you are…

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