Ola Sokolowska_Appsvio_ Atlassian Partner

Templates and checklists must be a match made in heaven! There’s nothing more rewarding than checking off tasks one by one, let’s be honest. And now thanks to the Atlassian Jira update, we can add action items into our issue descriptions. It may seem like a small addition, nevertheless a mighty one. Why are you probably…

Every high-quality software product starts with a fundamental question: What exactly are we building? In the Software Development Life Cycle (SDLC), the answer lives within your requirements. For testers and QA professionals, requirements are the "source of truth." If your requirements are shaky, your entire testing…

At its core, a service catalog is your organization’s digital storefront. It’s a centralized menu where employees (internal users) or customers (external users) find exactly what they need - whether that’s a new laptop request, a software license ask, or a payroll query. When done right, it eliminates the "where do I go…

Writing good test cases in Jira is not only about clear steps and expected results. One often overlooked element is the precondition. Preconditions define the state of the system before test execution begins. Without them, even a well-written test case can fail for reasons unrelated to the functionality under test. In…

The shift to the cloud is transforming how we work, but for government agencies and regulated industries, that shift comes with a unique set of challenges. You need the speed and innovation of the cloud, but you cannot compromise on security or compliance. Atlassian has bridged this gap with the Atlassian Government Cloud…

Bugs happen - even in the best products. What really matters is how they’re reported. Whether you are a tester finding a flaw, a service agent handling a customer's issue, or a developer triaging a task, the bug report is central to your work. The quality of this report directly impacts your team’s efficiency and the…

Atlassian Team'25 Europe reinforced a fundamental shift: AI capabilities are becoming embedded across the entire development workflow. Specifically, Rovo Agents are emerging as intelligent assistants at every stage of the Software Development Lifecycle (SDLC), from initial requirements through to deployment. The impact is…

The energy at Atlassian Team ‘25 Europe was clear: AI is no longer a future promise. In fact, it's here to transform the software development lifecycle (SDLC) and it’s happening now. The biggest buzz was around Rovo Dev, a product that has moved far beyond simple code completion. Rather, it has matured into a comprehensive…

If you followed the excitement at Atlassian Team ’25 Europe, you heard a clear message: intelligent automation is here to stay (you can review the highlights from the keynote here). We know Rovo is a universal teammate, but this article will focus specifically on how those innovations tackle the core issues faced by…

A solid test plan remains one of the cornerstones of effective quality assurance - even in 2025, when agile methods, automation and AI-assisted testing have become standard. Yet, many QA teams still treat the test plan as a formality. In reality, it’s your roadmap for delivering reliable software and helping teams stay…

If you watched Team '25 Europe, you know the goal: eliminate friction in the SDLC. The reality is that hours are still lost to manual planning, boilerplate and test case writing. Watch our critical session on, led by our team and a expert from Atlassian. This is the blueprint for the AI-backed workflow you need to know. We…

Have you ever received a user story that reads "As a user, I want a new button"? That's not a user story - that's a headache served with a side of future Slack messages. Vague stories are silent productivity killers, especially for product and software teams. However, the fix isn't writing more, but more consistently.…

A good test case is like a well-written, detailed recipe - you understand it and follow it without hesitation at each step. Learning how to write a test case is comparable to mastering a signature dish, as it requires the right ingredients, clear instructions, and a systematic approach. This guide will show you how to…

We're back for round three! In our previous articles, we helped HR teams get their onboarding game on point and showed Product Managers how to turn vague user stories into crystal-clear roadmaps. Now it's time to help software teams ditch the dreaded "it's broken" bug reports and get straight to the fix. Standardize Your…

Our series officially comes to an end - this is the last installment. So far, we've spent the last few articles helping teams master Jira, from helping sales teams build consistent customer relationships to showing developers how to automate app component creation. In this last part, we're taking on one of the most…

Our series on how to master Jira continues! In our last two articles, we helped development teams and showed marketing teams how to run flawless webinars. Now, it's time to tackle sales teams and help perfect their most crucial asset: customer relationships. Customer relationships are built on consistency - it’s…

Welcome to the next chapter of our series on mastering Jira! We recently helped marketing teams perfect their webinar logistics, so what’s next? In this part, we're taking on one of the most fundamental workflows in the dev world: creating a new app component. For development teams, creating a new app component often…

Ready for the next stop on our Jira tour? We’ve already helped product teams get their user stories sorted and showed software teams how to get their bug reports straight. Now, it’s time to help marketing teams tackle one of their biggest headaches: organizing a webinar. Let’s explore how issue templates can bring order to…

We're back for round two! Our first article helped HR teams get their onboarding game together with templates. Now it's Product Managers' turn. Let’s tackle how templates can transform your user stories from confusing riddles into clear roadmaps. Product Managers wear about seventeen different hats: they’re customer’s…

Jira isn't just a tool for developers anymore. As teams like HR, marketing and sales actively adopt it in their everyday work, there’s one challenge that becomes even more apparent: the manual work of creating issues for repetitive tasks. We know we’re not the only ones feeling frustration while duplicating milion items in…

Let’s be honest, creating Jira work items can be exhausting 🫠 especially if it’s about the tasks that keep repeating themselves. Thankfully, we have templates! Join our free webinar on September 30th, at 2:00 PM (CEST) to see for yourself how one solution saves time and minimizes errors. We’ll show you that work item…

Wir haben Testmanagement in Jira neu gedacht – direkt, nahtlos und mit Forge als Fundament. Mit Appsvio Test Management (ATM) stellen wir die erste Testmanagement-App vor, die vollständig auf Atlassian Forge basiert und höchste Anforderungen an Sicherheit & Datenresidenz erfüllt. Ob Sie nach einer Alternative suchen oder…

While software testing guards the quality of the end-product, test management is what controls the whole process and ensures that it succeeds. Putting it in this context, makes one thing clear - transparency is the most important aspect of managing tests, especially in the specific, fast-paced environments of Agile teams.…

We’re breaking down organization methods in test management in our upcoming webinar. As software testing guards the quality of the end product, test management is what controls the whole process. And an unfit organizational approach can make or break the whole strategy - so this topic definitely cannot be ignored. While…

To checklist or to subtask? That is the question. While we can be sure that William Shakespeare didn’t manage his play-writing in a renaissance version of Jira, consistency and clarity are definitely the main secrets to the successful completion of any project, no matter the time period. That’s the power of well-knit tasks…

Whether we’re talking about scientists, engineers, chefs or even us, normal people - we’ve all been testers at some point in our lives. After all, we wouldn’t be able to perfect the end-product without verifying its quality at multiple stages. Similarly, testing finds its perfect fit within the software development cycle.…

We've embarked on a new journey and launched our own solution for the Test Management area! As ATM has officially arrived, we want you to see exactly why we built this solution and how it’s changing the game. We’ve captured all the highlights, the motivation behind the app, and a full walkthrough of what "testing with ATM"…

Atlassian just dropped a new badge, and if you’re a developer or a Jira admin, you know the security conversation just got a lot more specific. For a long time, Jira Cloud was a broad term. Now, it is about exactly where your data lives and who can access it. Security audits often center on one critical question: "Does…

It seems like migration to Cloud is inevitable. All of the signs are there - the intense push directly from Atlassian, reduction of support for Server and Data Center, promotion of add-ons and novel functionalities available only on this platform. Undoubtedly, this change is not just a whim, as it should be viewed as a…

Adapting your service desk for Enterprise can be challenging. Managing many tickets and incidents while sustaining customer support requires an intelligent strategy and sharp workflow. So, in this article, we show how to tailor a plan for large Jira Service Management projects to keep your customers satisfied and CSAT on…