Discussions
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How to lock/disable Rank for a specific issue type in Jira?
I would like to prevent users from changing the Rank for a specific issue type. Is there a recommended way to effectively “lock” the Rank field for just one issue type, while keeping normal ranking for others? And not impacting other editing permissions? Use case is creating a list for the entire business that's in…
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Import holidays using ics into Change calendars
The feature to import holidays using ics into SLA calendars is so slick, but what about Change calendars? I want to be able to put a freeze window for all holidays in each of our locations around the globe, but it appears this isn't possible. Does anyone know if there is a way to import these bank holidays using ics?…
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JSM Alerts - Auto-Close Rule: How to Exclude a Text String?
I'm trying to set up an auto-close rule in JSM Alerts and want to exclude alerts that contain a specific text string. I tried using the string in quotes and also without quotes, but neither approach worked. Has anyone successfully excluded alerts based on specific text content? What’s the correct syntax or method to do…
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Can you add a phone number to the on-call schedule information?
Is there any way you know of to add a phone number here in the on-call schedule? I can't seem to find a place (other than alert notifications contact info) to add a telephone number, and the identity of our users is managed through an identity provider. And even on that page, I can't see a field for phone number. Anyone…
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GitLab for Jira Cloud app: Does integration rely on the GitLab user who sets it up?
We’re planning to set up the GitLab for Jira Cloud app to integrate Jira Cloud with GitLab. I’m the Jira System Admin, but I don’t have a GitLab account myself. Here’s the situation: I understand that we need a GitLab user account (with Maintainer or Owner access) to authorize the app during the initial setup. I’d prefer…
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How to combine values from various multiple-select fields into the same field on a linked work item
Original Question: Is it possible to have two multiple-select fields be "combined" into another ticket?Use case:* ABC-1 has Favorite Color field = Red, Blue, Green * ABC-2 has Favorite Color field = Green, White * ABC-3 "is blocked by" ABC-1 and ABC-2 I want ABC-3 to have Favorite Color = Red, Blue, Green, White Currently…
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New Community Leader - Sara Beyer
Hey everyone! My name is Sara Beyer, and I am a new Atlassian Community Leader in sunny Málaga, Spain! I currently work as the Head of Business Process & Intelligence at Ilkari where I spearhead my org’s tooling strategy and am the owner of our Atlassian products (among a few other hats I wear). Some know me as the…