Iryna Menzheha_SaaSJet Atlassian Partner

Hi there! I’m a product manager, and agile delivery management isn’t exactly my strongest side. My team sometimes overreaches WIP limits, and I want to figure out how I can go beyond just setting a limit. 👉 My goal: Analyze WIP usage for the past sprints, months, quarters, etc. Find bottlenecks in our flow Bring those…

Quarterly Business Reviews (QBRs) don’t have to feel like a high-pressure exam. With the right structure and the right data, your QBR can shift from a stressful monologue into a collaborative dialogue that drives alignment. Here’s how to make your next QBR engaging, clear, and effective — plus how tools like Time Metrics…

Quarterly Business Reviews (QBRs) can feel like preparing for a big family gathering: everyone knows it’s important, but the prep often falls on you. Decks pile up, weeks vanish into gathering metrics, and the data you really need hides in multiple tools. QBRs are more than a formal checkpoint - they’re a chance to align…

If you’ve ever tried to measure how long an issue stays in a status or moves from one step to another using JQL, you’ve probably discovered how limited Jira Query Language really is. Sure, JQL is great for filtering issues by status, assignee, and date. But when it comes to cycle time, resolution time, or status duration……

If you’re using Jira to manage requests, tasks, or bug reports — especially in a business or support context — you’ve likely asked yourself these questions: How long does it take for someone to pick up a new ticket after it’s submitted? How much time is actually spent working on the issue, excluding delays? What’s the…

What if your team reviews 80% of tasks within 5 days — is that efficiency, or a blind spot hiding behind averages? Let’s find out. 🎯 Why Review Time Matters (a Lot) In every agile team, the Review stage is like airport security: it can be fast and invisible… or a frustrating bottleneck. That’s where Review Time – a time…

If you're managing agile teams or tracking performance in Jira, you’ve probably dealt with outliers — those tasks that take much longer (or shorter) than the rest. They can distort your average metrics, hide bottlenecks, or signal process inefficiencies. In this article, we will explore what a Scatter Plot is, examine and…

Ever feel like you're drowning in a sea of Jira data, unsure how to turn those numbers into insights? You're not alone. Agile teams and project managers often track cycle time, lead time, and other status transition metrics, but raw spreadsheets can make your eyes glaze over. That's where the Scatter Plot Report comes to…

Waterfall is one of the oldest project management methodologies, dating back to the 1970s. It follows a strict linear approach where a project flows sequentially through defined phases, much like water cascading down steps. In any project management approach – Waterfall included – time tracking plays a crucial role.…

Welcome to the world of just-in-time, continuous delivery, and work that flows like water. If you're using Kanban to manage your projects, you're already on the right track for building a more agile and visual workflow. But here’s a secret: without the right metrics, your Kanban board is just a colorful to-do list. In this…

Tracking how long issues spend in various stages of Jira can feel like chasing a moving target. Project managers worry about unseen delays, IT service teams scramble to meet strict SLAs, customer support leads fear tickets slipping through the cracks, and Agile teams seek to improve cycle times. These challenges have led…