Discussions
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How To Connect With a Quiet Team In a Meeting?
In any team, it's natural to have a mix of personality types—some who are eager to jump into conversations and others who prefer to sit back and observe. Connecting with quieter team members during meetings can be a challenge, but it’s essential to ensure that everyone’s voice is heard.So, how can you bridge that gap?…
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How can I view completed tickets?
I have a user who wants to set up a view in her queue to see all of her completed tickets. She would like to always have a view that shows all of her completed help desk tickets. Any advice on how to set this up? Thanks a lot Michelle