Discussions
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JSM On-Call Notifications & Aliases Now in Microsoft Teams
TL;DR: Following our last update that lets you manage incidents directly from MS Teams, Jira Service Management ChatOps now brings on-call schedule notifications and dynamic schedule aliases directly into Microsoft Teams. Ever wondered who’s on call right now, then spent several minutes searching calendars or messaging the…
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New ChatOps automations for faster incident response
Incidents move fast, and your chat tools are often where the action happens. But noisy channels, manual responder wrangling, and “catch me up” questions can slow teams down. To help, we’re rolling out a new set of ChatOps enhancements for Jira Service Management Cloud customers using Slack and Microsoft Teams. These…
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New Microsoft Teams ChatOps capabilities to manage incidents directly in Jira Service Management
When an incident is in full swing, every second counts. Your team is already in Microsoft Teams — so why should they have to switch to a browser to take action on an incident?We're excited to announce new Microsoft Teams ChatOps capabilities for Jira Service Management Cloud customers. We are delivering the ability to…
