Christian Piermayr Insider

As teams increasingly adopt Jira's new List View experience, we've noticed a change that has had a surprisingly large impact on our day-to-day work management: due dates are no longer visually highlighted based on their status. In the previous experience, overdue items and approaching deadlines could be identified almost…

Hi everyone, I'd like to clarify how decisions are handled across Atlassian tools. Specifically: - If a decision is documented in Jira (comment, description) can it automatically appear in a Confluence Decision Report or decision macros? - Similarly, is there any way these decisions can also surface in Atlas…

Hello everyone, I’m currently stuck while trying to build an automation rule in Jira using Rovo and would really appreciate your help. Goal: Automatically assign a work item to a user based on an email address stored in a custom field (customfield_10145). What I tried (based on Rovo guidance): * Create variable for email:…

Hi everyone, I am experiencing a strange issue with a Jira automation rule. My coworker created the rule herself (and is the owner of the rule) and now it appears to be in a read-only state - even I as a jira admin with all rights can not change it. Has anyone experienced something similar? One thing I noticed some days…

Hi guys! We set the issue-level security to Assignee and Contributor(s) because there are sensitive projects where only a selected few should see all issues. For ease of use, I wanted to implement an automation that adds people as contributors once they are mentioned in a comment or the description. I was able to use the…

Hi everyone, I configured a default text for the Description field in a company-managed project using individual field configurations. The text is displayed correctly below the description field. However, when clicking into the description field, the text is not actually inserted – the field stays empty. Is there a way to…

Hi everyone, We’ve set up a Jira project to track complaints (a very low-volume project, so Jira Service Management wasn’t necessary). I’ve been working on automation rules to ensure personal data is deleted from Jira issues 60 months after creation. Here’s what I’ve done so far: * Personal Data Removal upon Archiving: I…

Hi everyone, Is it possible to change the update frequency in Atlas from weekly to every 2 or 4 weeks? This adjustment would be incredibly helpful for our implementation. We would like to start with a monthly update and then switch back to weekly updates. Thanks!

Hi Atlassian Community, I've encountered an issue where team members with the standard member role are unable to mention a person via suggestion after typing @firstname or @lastname in the description field when creating a task or bug. They get suggestions when assigning tasks but not in the description field, even though…

Hi Atlassian Community, We are encountering an issue similar to the one described in this post: Make a field Show/Hide depending on creating request types in Jira Service Management. In our case, when we modify issue type fields through Project Settings > Field Configurations, the fields still appear in the project when…

Hi Atlassian Community, We are experiencing issues with status names as the seem to automatically default to status category naming (To Do, In Progress, Done) in the List View. I kind of managed to unconsciously correct that in one project but now, other projects face the same issues. Can someone share the logic behind…

Hi everyone, I need help with restricting the ability to change the status of an issue to only the assignee and through automation in Jira. Our goal is to automate complex processes, where most triggers originate from underlying sub-tasks that update the status of the parent task via automation rules or validation…

I have experienced the problem that the status name aligns automatically when designing workflows for different issue types. Issue Type 1: - To Do - In Progress - Done Issue Type 2: - Request Backlog (To Do status) - Analysis (In Progress Status) - Production (in Progress Status) - Live (Done Status) Despite designing…