Discussions
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Let Rovo Redirect Portal Users To The Right Request Form With Prefilled Fields! With Portal Guide!
Rovo is a powerhouse, but it occasionally stumbles on the details. We wanted Rovo to act like an expert on our Jira Service Management portals using the provided knowledge base, and when it can’t answer directly, smoothly redirect users to the correct request type without losing any context from the chat. We struggled to…
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How to Guide Users to the Right Request Form in the JSM Portal Using Rovo for FREE!
Atlassian recently introduced a floating help widget/chatbox inside the JSM portal for Rovo Agents (for licensed users only). This is great news, but can it truly help users find what they need on the portal? Below are three possible approaches, each with its own pros and cons. Option 1: The Native “One-Click” Solution…
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How to Create a Custom Jira Project Template Triggerable by API with Dynamic Content/Config/Issues
Introduction: Creating custom Jira project templates without extensions can present certain limitations that may hinder you from fully achieving your project setup goals. If you're interested in understanding the capabilities available without extensions, a recent article provides an in-depth exploration of this approach.…
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How to display database page attributes on the created page?
Hi, so I am playing around with databases and so far I like what I see. Let's say I create a database as parent for all releases (Like the database teaser page shows). I was able to set the first column to page link which allows to create new pages based on templates (Awesome!). Adding another column for page status allows…
