Fazila Ashraf Community Champion

I am working on a pitch to convince my security team on the business value / use case benefits on connecting Google workspace with Rovo. Has anyone gone through that before? If you have the connector working, what are some of the exciting use cases that benefited your org? Thanks in advance!

Hey Jira admins, I am wondering whether any one uses interesting templates to collect Jira project customisation requirements from users. Thank you very much in advance for your insights!

Dear Community Members, I would like to share my insights and experience on putting together a template for gathering Jira project customisation requirements. As a Site Administrator, I often find myself in meetings discussing Jira customisation requests from our organisation's users. During these sessions, I clarify the…

I understand that Rich text formatting is still not available in Jira cloud announcement banner. But we cannot even introduce a new line in text? Any help/ideas to make announcement text readable with the current configuration is much appreciated. Thank you! 

In terms of usage, i dont see much different between the widgets and issue collector feature of JSM. Could anyone help in highlighting the differences and specific use cases please?

We have an open position in Societe Generale GSC Bangalore for JIRA Expert - lead. The candidate should be able to lead a team of JIRA experts on the roadmap activities, migrations and support. It is a very interesting opportunity with loads of scope for learning and growth! Please share your resumes with me if you are…

Hi All, How are you dressing up for this Halloween? Post the pics (after) :D

Hi All, Wanted to understand what motivates you to attend online community events. We are planning the roadmap for 2021 events and your feedback will be a tremendous help! Thanks in advance!

Hi all Virtual Event: Scaling Agile with Jira Find below the event link to RSVP. https://ace.atlassian.com/events/details/atlassian-bangalore-presents-virtual-event-scaling-agile-with-jira/

Hi How does the JSD email request handler determines whether a new ticket should be created or an existing ticket should be updated? I see that a couple of times, an existing ticket of a customer is updated for a new conversation from the same customer but with different subject & content. The existing ticket number was…

In case you didnt know yet. Atlassian introduces free Community Data Center licenses for non profit ngos ! see https://community.atlassian.com/t5/Data-Center-articles/Introducing-Data-Center-Community-licenses/ba-p/1539124

Hi All, Wanted to check whether there is any one in the blr community who has successfully migrated or in process of migrating your server/dc setup to cloud.

In case, this announcement went unnoticed, After February 28, 2021, you will no longer be able to earn a Certification in: * Agile Development with Jira Software * Jira Service Desk Administration * Confluence Server Administration * Atlassian System Administration (Server) Exams for these Certifications can currently be…

Hi All Do RSVP to the virtual event this saturday Topic: JIRA Bulk Export Utility & Zephyr for JIRA Extensions Https://ace.atlassian.com/j/2fr2x9ef4kt6z 

Hi I execute the below snippet in the transition postfunction as scriptrunner script to add the actor to the given project's user role. ApplicationUser user = ComponentAccessor.getUserManager().getUserByKey("jira-admin-user") ComponentAccessor.getJiraAuthenticationContext().setLoggedInUser(user) def projectManager =…

Hi In the agile board's issue details view, i want to add some additional fields from the subtasks and linked tasks in the below sections: I looked at https://confluence.atlassian.com/jirakb/how-to-view-subtask-fields-in-a-parent-issue-278072457.html and the not possible https://jira.atlassian.com/browse/JRASERVER-25151.…

I remember someone talking about a new JIRA release where we can configure 'not' to include a project to JIRA indexing.. Is that correct? If yes, can you point me to the version?

Why do many fields looks like duplicates in JQL? Like , * type and issuetype * key and issuekey * created and createdDate * updated and updatedDate * and other date fields.. Are there any real uses and differences for these fields?

In JIRA server V7.3.0, I want to export more than 1000 records using a JIRA REST API call.. I have set the 'jira.search.views.default.max' as 2000 and the maxResults as 2000. But still it exports only 1000 records. Is this not a bug? Is pagination on the results the only way? 

Hi We are evaluating JIRA Service desk for our support team of 10 members.The license costs only $10 for 3 agents and it costs $1500 for 10 agents. Would like to understand whether we can run our show with just 3 agents. May be like, sharing a generic agent account between teammembers? Has anyone tried that? What would my…

Hi Can i use JIRA Agile and JIRA Service Desk together like how it used to be earlier before the changes to the products? I have an existing setup of JIRA+JIRA agile and wondering how to get the Service desk plugin instead of "JIRA Service Desk".

Hi I see a system installed plugin called "Atlassian Pretty URLs Plugin" and have some errors in my logs related to it.. Curious to understand what Pretty URLs are and how this plugins helps.. Can you help? Thanks and regards, Fazila

Hi Team We are planning to upgrade our instance from 6.3.13 to 6.4.12. Do you recommend that we wait for JIRA 7 (sotware) to be released officially or we upgrading to the latest available version now? Thanks and regards, Fazila