Discussions
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Archived Work Items by Custom Field Option in Insights
Have you ever tried to delete a Jira custom field option, only to discover that Jira says it is still in use? A custom field option may look unused in JQL searches but still be present in archived work items. When the custom field is shared across many Jira spaces, finding those work items manually can be difficult. You…
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Jira Filter Explorer in Atlassian Analytics
Every Jira Administrator knows this feeling: User: Hello my dear Jira Admin! Can you rename this custom field? Jira Administrator: Hi! Is the change really necessary? User: Yes. It’s just a name. What could possibly go wrong ? Jira Administrator: Well… every saved filter using that name in its JQL could be affected. User:…
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Build advanced agentic AI workflows with Rovo by Sven Peters
Any chance to watch this webinar? https://community.atlassian.com/learning/class/course:16060094/session/16806161
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Best practice for Rovo agent to create ticket comments via automation rules - Link embedding issue
Hello everyone, I'm currently using a Rovo AI agent within a Jira Cloud automation rule to provide onboarding assistance for access requests. Current implementation: * Automation rule triggers the Rovo agent with ticket data * In the automation rule, I use "And: Add comment to work item" action * The comment content is set…
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Feature Request: Please Enable Dark Mode for Atlassian Community and Support Portals
Hi Atlassian Team, Dark Mode has become a standard feature across many platforms for better accessibility, reduced eye strain, and improved user experience, especially for those who spend long hours reading and contributing. Currently, I don’t see an option to enable Dark Mode in Atlassian Community or Atlassian Support.…
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Can Rovo Access and Analyze Confluence Database Content?
Hi everyone, I'm currently exploring the capabilities of Rovo within our Confluence environment and was wondering: * Can Rovo access and analyze structured data stored in Confluence databases? * Are there any limitations when it comes to querying or extracting specific information from this data source? * If not natively…
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Rovo Agent not adding comment with embedded URL or transitioning issue in automation rule
Hello community! 👋 I'm having trouble getting a Rovo agent to properly add a comment with an embedded URL and transition a ticket from "Open" to "In Progress" through an automation rule. What I'm trying to achieve: * Transition the issue to "IN PROGRESS" status * Add a comment with an embedded link in Markdown…
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Best practice for Rovo agent to create ticket comments via automation rules - Link embedding issue
I'm currently using a Rovo AI agent within a Jira Cloud automation rule to provide onboarding assistance for access requests. Current implementation: * Automation rule triggers the Rovo agent with ticket data * In the automation rule, I use "And: Add comment to work item" action * The comment content is set to…
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indexOf smart value
I am using an automation where the user chooses the option to delete in a select list custom field. I need the indexOf function to find the value selected by the user (A, B, C or AA), which I store in the variable userInputs.deleteOption, in this json: {id=14928, value=A, disabled=false}, {id=14929, value=B,…
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Enable dark mode feature in the User Management section
Hello Is it possible to enable dark mode feature in the User Management section? Thanks in advance. Regards, Jordi
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Automation rule comparing last comment author with Reporter
I am trying to create an automation that compares the author of the last comment with the Reporter. If so, then it transitions to a certain state. I am using smart values (see screenshot) but it doesn't work. Can anyone help me? Thanks a lot!