Blake Underwood Atlassian Team

Hello Atlassian Community 👋 Last year, we introduced the virtual agent in Slack, a significant step forward in automating and enhancing support experiences in Jira Service Management with the power of Atlassian Intelligence. Now, we're excited to announce the expansion of this capability to Jira Service Management’s help…

Hello Atlassian Community 👋 As we continue to drive innovation with AI in Jira Service Management, we're thrilled to announce our latest capabilities designed to enrich the experiences of support and IT Operations teams. From AI-driven issue triage and sentiment analysis to streamlined automation and AIOps capabilities,…

Hello Atlassian Community 👋 As we continue to drive innovation with AI in Jira Service Management, we're thrilled to announce our latest capabilities designed to enrich the experiences of support and IT Operations teams. From AI-driven issue triage and sentiment analysis to streamlined automation and AIOps capabilities,…

UPDATE (10/12/2023): First of all, on behalf of all of us on the JSM team, thank you for taking the time to connect, inquire, and share your excitement about the virtual agent and Atlassian Intelligence features in JSM. We hope you learned something new, and can’t wait to see how you incorporate these solutions into your…

👋 Hello Atlassian Community! Blake here from the Jira Service Management team. In case you missed it, we recently hosted an Ask Me Anything (AMA) session where we delved into the exciting world of Atlassian Intelligence in Jira Service Management. With a particular focus on the innovative virtual agent, Atlassian product…

👋 Hello Atlassian Community! Blake here from the Jira Service Management team. I’d like to invite you all to ask us anything about the virtual agent and Atlassian Intelligence for Jira Service Management. Since announcing Atlassian Intelligence earlier this year, we’ve been hard at work building new, AI-powered solutions…