Comments
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That's correct @Fiona Cunningham unlicensed portal-only customers will not have access to the virtual agent on the search bar of the portal either. At this time, there are no confirmed plans to extend access to other account types. However, we are continuously evaluating our beta programs and taking user feedback into…
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Hey @Fiona Cunningham apologies for the delay! Hope these answer your questions: 1. If you’re accepted into the beta and would like to deactivate the virtual agent on your help center, our team would need to do so for you manually. 2. Yes, only Atlassian account users can access the virtual agent at the moment. Atlassian…
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Hey @Yatish Madhav I'd recommend visiting our support documentation on this topic, which provides some more insight into linking spaces to projects. In regard to your second question, yes – Confluence is the primary source of knowledge supported for this virtual agent release. That said, Rovo will empower teams to connect…
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Hi @Yatish Madhav thank you for these thoughtful questions: - There is no prerequisite for having Slack to set up the virtual agent over the help center. - For this release, the virtual agent will pull from all of the spaces in Confluence assigned to a project in Jira Service Management - Not at the moment, but stay tuned…
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That's correct @Kristján Geir Mathiesen All of the capabilities mentioned above are independent of Rovo and accessible through the Atlassian Intelligence toggle in Jira Service Management. If you haven't already, I'd recommend checking out this blog post for an in-depth overview of all that's coming with Rovo!
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Hey @오찬교 and @Jules Cuijpers Virtual agent on the help center is currently in limited beta, available to a small group of organizations. Stay tuned in the community over the next few weeks for more updates on the wider release and how to get involved!
