Discussions
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How to Audit Atlassian User Access for SOC 2 Compliance
If your organization is working toward SOC 2 compliance - or maintaining it - user access reviews are one of the controls that comes up repeatedly. Specifically, SOC 2's Common Criteria (CC6.1, CC6.2, CC6.3) require that you demonstrate logical access controls: who has access to what systems, how access is granted and…
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How to Automatically Reduce Your Atlassian License Costs in 2026
If you manage Atlassian products for an organization of any size, there's a good chance you're paying for users who haven't logged in for months. It's one of those invisible costs that compounds quietly until someone in finance asks why the Atlassian bill keeps climbing. This post walks through why inactive users are a…
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What Maximum Quantity Billing (MQB) Means for Managing Inactive Atlassian Users
In July 2025, Atlassian rolled out Maximum Quantity Billing (MQB) for monthly Cloud subscriptions. If you manage Jira, Confluence, or Jira Service Management licenses, this change directly affects how much you pay for inactive users -- and it makes the cost of delayed cleanup significantly higher than before. This article…
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How to Manage Inactive Users in Jira When You're Using SCIM Provisioning
How to Manage Inactive Users in Jira When You're Using SCIM Provisioning If your organization uses SCIM to provision users into Jira Cloud, you've already taken a serious step toward clean, automated identity management. But there's a gap that catches a lot of admins off guard: SCIM doesn't detect inactivity. Users who…
