Antonio Valle (G2) Specialist

Discussions

    • How are partners managing financial risk with Atlassian’s usage-based pricing and extra usage?

      I would like to understand how other partners are addressing Atlassian’s upcoming announcement regarding usage-based pricing, which is set to go live shortly. When the commercial relationship is direct between Atlassian and the end customer, the model is straightforward. However, for the partner channel, it presents…

    • Are sandbox experiencing problems this week?

      Hey everyone, We're currently experiencing severe issues with sandboxes since Thursday, October 2nd. The most critical issue involves sandboxes being unexpectedly rolled back. Specifically, two customers have reported that their sandboxes were reverted, causing the loss of tens of hours of work—all without any…

    • How to use sentiment in dashboards?

      Hello! We have activated sentiment analysis in our ITSM project and now we have a great indication for agents when attending customers. Next step is to add some nice charts to our dashboards. First idea: "a pie chart with sentiment for the previous 30 days". Oh... but sentiment is not in the Statistic Type drop list... I…

    • Buscamos implantador/a de soluciones Atlassian - Jira SM / Jira SW / Confluence

      ¿Sabes administrar Jira Service Management, Jira Software y Confluence pero te aburre solo hacer mantenimiento y quieres crecer profesionalmente? G2 es uno de los principales partners de Atlassian en Barcelona y el principal especialista en Jira Service Management y en proyectos Jira SW Agile. La misión de G2 es ayudar a…

    • Created my first project and it is broken... help needed!

      Hi! I added Product Discovery to my site and then created my first project. It does not work, can not create issues, the demo issues are not presented and it is popping some errors If I run a search on my project, I can see the list of initial issues created And if I click on the generic "Create" button, I can create a new…

    • How can a customer save a filter for future use in the customer portal?

      Hello! I'm looking for a solution that allows a customer to filter requests in the customer portal, and save this filter for future use. Which plugin can do this? Thanks in advance!! Antonio

    • Consultor(a) Jira Service Management - España - Full Remote (si quieres)

      G2 es una consultora especializada en Gobierno y Gestión de TI. Entre otras líneas de negocio, somos partners de Atlassian y de UIPath y desarrollamos proyectos de implantación, mantenimiento y soporte de Jira SW y Jira ServiceManagement. Continuamente estamos haciendo crecer el equipo, buscando personas que tengan ganas…

    • Best way to produce a service availability report?

      Hello friends! Using Jira Service Management, I'd like to generate a service availability report that given a service, a list of service outages (from major incidents or changes) and a calendar can give me the %available Maybe opsgenie ? maybe a Jira-SM report? Thanks! Antonio

    • Buscamos implantador/a de soluciones Atlassian

      ¿Sabes administrar Jira Software, Jira Servicedesk y Confluence pero te aburre hacer sólo mantenimientos y quieres crecer profesionalmente? G2 es uno de los principales partners de Atlassian en Barcelona. Qué buscamos: Buscamos ampliar nuestro equipo de especialistas en las soluciones de Atlassian con el fin de garantizar…

    • "Assigned to me" widget does not show time in "Due Date" ?

      Hello! We are using Jira SW server 7.13 . We use due date for some specific issues with format "Date Time". For example, my issue OTA-487 has due date 20/Mar/19 3:00 PM In my personal dashboard I use the widget "Assigned to me", and I recently added the field Due Date. The result is "Assigned to me" showing a column with…

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