Discussions
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How I will become a productive generalist in 2020
In the past six months, my job changed from a specialist role to a generalist role, and it is totally different. Context switching has taken on a whole new meaning, and I need a new way to get organized. In July, I was in marketing, You might call marketing a specialist role. All I did was marketing. While it's true that I…
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Service Desk: Can You Use Groups in the Customer Portal to Restrict What Request Types Portal Users Can View?
So I may have one Service Desk (an IT Help Desk) but want and executive team to see a Group of Requests Types on the Customer Portal that other people cannot see.
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How does the Confluence Questions point system work?
How many points per question, per answer, per accepted answer, per voted up, etc.....? Looks like 5 points per.... Is there a list somewhere? I cannot find it.
