Olha Yevdokymova_SaaSJet Atlassian Partner

Think Data Center is fading? Not so fast. We analyzed 6 months of trends to uncover how DC, DC-only, and Cloud apps are really performing in 2025. Atlassian’s shift to a cloud-first approach has left vendors wondering about the future of Data Center (DC) apps. With Cloud at the center of Atlassian’s roadmap and resources,…

Whether you're using Jira Software, Jira Service Management, or Jira Product Discovery, collecting attachments — screenshots, signed documents, mockups, or logs — is a vital part of many workflows. But handling file uploads in Jira is often harder than it needs to be. Let’s break down where the native experience falls…

When teams first adopt Jira Product Discovery (JPD), the goal is clear: capture more ideas, prioritize better, and connect product work to real customer needs.But simply collecting ideas externally is only the first step.Without the right system behind it, external input can just as easily create noise, bias, or decision…

Jira forms help teams collect structured info without long email threads, missing files, or messy spreadsheets. Online forms are easy to use, quick to fill out, and more reliable than ad hoc messages. However, collecting form data alone does not move work forward. Tools like Google Forms can gather replies, but once the…

Atlassian has rebranded how we talk about tasks in Jira. What used to be known as Issue Types are now called Work Item Types — part of a bigger shift to make Jira more accessible to all teams, not just developers. If you're using Smart Forms for Jira, you can let your users choose the Work Item Type right inside your form…

What Is Forge and Why Does It Matter? Forge is Atlassian’s cloud-native development platform, and it’s quickly becoming the foundation of app development for Jira, Confluence, and other cloud products. Starting September 2025, only Forge apps will be accepted into the Atlassian Marketplace, making it a must-know…

Too many tools. Too many gaps. Too much context lost in translation. If your team uses Notion for planning and Jira for execution, you’ve probably hit a wall: Ideas live in one place. Tickets in another. And somehow, the thread between them always gets lost. So here’s the real question: How do you let people take action…

Demystifying CAPEX and OPEX: A Comprehensive Guide to Expense Management with Time & Cost Tracker for Jira Cloud In the intricate world of finance, expense categorization plays a pivotal role in crafting accurate and informative financial statements. Among the fundamental expense categories are CAPEX (capital expenditures)…

Tired of Filling Out the Same Information Over and Over? When filling out forms, users often don’t know which field to select, leading to incomplete, incorrect, or delayed submissions. This is especially problematic in customer support, approvals, and onboarding workflows, where form creators need to ensure that users…

Every day, your team collects valuable data through Jira Forms—from customer feedback to internal approvals. But what happens next? - Are you stuck manually reviewing spreadsheets?- Struggling to track trends across teams? Smart Jira Forms includes built-in response analytics—helping you quickly visualize submission…

Incorrect or inconsistent data entry can slow down workflows, create automation failures, and require manual corrections. Regex Field Validation in Smart Forms for Jira helps enforce structured data input, ensuring that users provide information in the correct format before submitting a form. This guide walks through how…

Are You Sharing or Collecting Files? When building forms, one of the biggest challenges is deciding how to handle files and documents. Do you need to provide users with instructions or reference materials? Or do you need them to upload important files? Smart Forms for Jira offers two key features for this purpose:✅ Embed…

Imagine you're a Jira administrator responsible for streamlining the way users submit requests. Your team handles a variety of issues—bugs, feature requests, tasks, incidents, and improvements—and every department needs a different issue type. You initially set up a Smart Forms for Jira to collect structured data, but…

Managing forms in Jira often means keeping field options up to date. As teams evolve, new versions are released, sprints change, and assignees shift. Manually updating form options to match these changes takes time and can lead to outdated selections, errors, and extra work. Smart Forms for Jira now supports additional…

For QA teams, the repetitive task of creating bug issues can slow down workflows, especially during intensive testing cycles. Manually entering repetitive information, such as affected versions or components, can slow down the process, increase errors, and frustrate testers. What if your team could quickly create bug…

Capturing innovative ideas and valuable feedback is essential for driving product success. While Jira Product Discovery (JPD) offers a structured platform for managing and prioritizing ideas, it can be challenging to gather input from external users and internal teams without direct access to JPD ideas creation. Enter…

Managing tasks and requests in Jira should feel simple and intuitive—not like an endless cycle of manual updates and missed notifications. That’s where after-submission actions in Smart Forms for Jira come in. These features let you guide users, automate task updates, and keep everyone informed. Here's how to use them and…

Managing cross-project requests in Jira can be challenging, especially when your workflow involves Jira Service Management (JSM) and Jira Software. Have you ever needed to transfer an issue, along with its submitted form, from one board or project type to another, only to discover there’s no native way to do it seamlessly?…

A Festive Hello from the Kharkiv Region Today, our intrepid adventurer, Jetty, sets foot in the bustling Kharkiv region—a vibrant area in northeastern Ukraine known for its strong academic traditions, rich cultural heritage, and architectural marvels. The city of Kharkiv itself (once the capital of Soviet Ukraine)…

🎅Ahoy, friends! On the senenteens day of our winter adventure, Jetty takes us to the enchanting Rivne region in western Ukraine. Today, we have a special guest: Olha Yevdokymova, a Product Marketer at SaaSJet, who’s here to introduce you to the wonders of Rivne. Olha closely works with our Business Process Manager (BPM)…

In our 24-day journey across Ukraine and Jira , today we explore the rich traditions and innovations of the Poltava region. Known for its historic landmarks, fertile lands, and deep cultural heritage, Poltava is a region that perfectly blends history and progress. It’s also the home of Olexander, one of our standout…

🎅Ahoy, friends! The thirteenth day of our trip with Jetty takes us to the sunny Mykolaiv region. This is Alina Kurinna, and she’s from Mykolaiv. Today, she want to tell you all about this wonderful and captivating region. Alina works as a Product Marketer at SaaSJet and works closely with the SLA Time and Report for Jira.…

🚀 Hello, Advent explorers! Today, our festive journey with Jetty takes us to the vibrant and historic Odesa region in Ukraine. Known for its stunning Black Sea coastline, rich cultural heritage, and bustling port, Odesa is a region of innovation, connection, and resilience. And what better place to explore the idea of…

🐾 Hello, Advent explorers! Welcome to the Advent Tips of Jira, where we combine the magic of Jira with an adventurous journey across Ukraine’s beautiful regions. Today, our Advent Jira Travel takes us to the captivating Volyn Region Did you know that Volyn is home to two of Ukraine’s most breathtaking treasures—the…

As the year draws to a close, organizations worldwide gear up for annual reviews, strategic planning, and goal-setting for the upcoming cycle. Whether you're conducting performance evaluations, budgeting, or project retrospectives, Smart Forms for Jira offers a seamless way to create, share, and analyze structured forms…

Meetings are crucial for team collaboration, but preparing and managing meeting details often involves tedious manual effort. How can you ensure that all key information—agenda, participants, and expected outcomes—is captured and readily available for everyone? With Smart Forms for Jira, meeting request details submitted…

Anyone reading this article has likely encountered SLA Automation in JSM (Jira Service Management) or considered using it. JSM offers basic automation for SLAs, but it has limitations, especially for complex workflows or multiple SLA requirements. Therefore, for teams that require greater flexibility and control, SLA Time…

❓Want to learn an effective way to track bugs in Jira? We have the solution for you. Whether you’re a product manager organizing projects or a reporter looking for accurate bug reports, we wrote this article to show you how to set it up. Bug tracking is a vital stage in software development. According to the "Rule of Ten,"…

Capturing valuable product ideas and feedback is essential for any successful product development strategy. Jira Product Discovery (JPD) provides a structured way to manage and prioritize ideas. However, gathering insights from external users and stakeholders without Jira access can be challenging. This article walks you…

Now let's say employees or customers have to make a few different requests that are related to one another. For instance, onboarding an employee may require assigning both a laptop and permission to enter certain areas. Instead of burdening users with multiple forms, you can embed secondary request forms into one single…