Sachin Singh [appserveAI a division of Empyra] Atlassian Partner

Hi everyone,I had shared this earlier in the Solution Partners group and felt it might be equally valuable here in App Central, especially for those building or scaling on the Marketplace. Atlassian’s new 0% revenue share up to $1M for eligible Forge apps is more than a financial incentive. It is a clear invitation to…

Atlassian’s latest update to its Marketplace revenue share model for 2026 is more than just a financial change. It represents a strategic move aimed at accelerating innovation, strengthening partner growth, and modernizing the app ecosystem. What’s New? At the heart of this update is a 0% revenue share for eligible Forge…

As a Solution Partner, helping clients optimize their Atlassian environment means going beyond just functionality — it’s about cost control, automation, and compliance. Inactive or unused Jira Cloud accounts often lead to license bloat, security gaps, and non-compliance risks. The User Suspension app addresses this issue…

Still, manually suspending inactive users? The User Suspension App automates it all, reducing license costs and boosting security. 🔒 Auto-suspend based on activity 📅 Schedule jobs easily 📊 Monitor suspension status across tools ✅ Save money. ✅ Stay secure. ✅ Stay compliant. Learn more:…

In 2025, every disconnected system is a missed opportunity to serve better. As customer expectations rise, IT teams need data to flow smoothly between platforms to respond quickly and effectively. To help with this, we at appserve.ai developed the Customer Group Organization Sync for JSM Cloud — a purpose-built app…

If you're managing a growing team on Jira Cloud, unused or inactive accounts can silently inflate your license costs. The User Suspension app helps you take control. With this app, you can: ✅ Suspend inactive users without deleting them ✅ Automate suspension workflows using Jira automation rules ✅ Instantly revoke access…

In large organizations, finding the right teammate or understanding someone’s role can be harder than it should be, especially in a remote or hybrid setup. That’s why the Enhanced User Profile for Jira app was built—to provide richer, more informative user profiles within Jira Cloud. What It Does: * Add custom fields to…

As organizations evolve, team members leave, projects end, and user directories start accumulating inactive or duplicate accounts. These unused accounts can become a security risk and cause unnecessary license usage. That’s where the Bulk User Delete for Jira app proves invaluable. Why You Need It: Cleaning up user…

As Jira administrators, we often face the challenge of adding large batches of users to our instances, especially when we create new Jira Instances. Manually creating user accounts one by one is not only time-consuming but also prone to human error. That’s where CSV User Importer for Jira comes in. Key Features: * Bulk…

Are inactive or unnecessary users eating up your Atlassian license budget? You’re not alone. Managing user access across Jira Cloud can be a hidden cost, but it doesn’t have to be. That’s why we created two essential apps to help you optimize licenses, improve security, and simplify admin tasks: 🔁 Bulk User Delete for Jira…

Tired of manually managing user assignments in Jira Service Management? Our new app makes it effortless. ✅ Sync users from groups to organizations instantly ✅ Automate synchronization with scheduled runs ✅ Gain complete control with intuitive group & org mapping Designed for efficiency, built for scale — streamline your…

Did you miss Team '25 or just want a quick recap of the highlights? We’ve got you covered with an exclusive webinar from Atlassian! Join us for a free, expert-led session where we’ll walk through the latest Jira Service Management capabilities unveiled at Team '25 — all designed to help teams deliver exceptional service…

In large organizations, finding the right teammate or understanding someone’s role can be harder than it should be, especially in a remote or hybrid setup. That’s why the Enhanced User Profile for Jira app was built to provide richer, more informative user profiles within Jira Cloud. What It Does: * Add custom fields to…

Managing users across Jira Cloud instances doesn’t have to be time-consuming or error-prone. At appserve.ai, we’ve built a powerful suite of user management apps to give Atlassian admins complete control — from bulk onboarding to offboarding, enhanced visibility, and automated security actions. Introducing the appserve.ai…

We’ve been there — it’s repetitive, time-consuming, and definitely not the best use of your time. That’s exactly why we created the CSV User Importer for Jira — so Jira Admins and IT teams can skip the busy work and get more done, faster. Here’s how it helps: ✅ Bulk import users straight from a CSV file ✅ Assign them to…

Managing users in Jira can be time-consuming, especially as your team grows. But with CSV User Importer for Jira, you can save time and eliminate manual data entry, all while ensuring accurate user information. Why Choose CSV User Importer for Jira? * Effortless Bulk Imports: Import multiple users at once directly from a…

A well-structured IT Service Management (ITSM) process is essential for any organization aiming to streamline operations, enhance service delivery, and improve user satisfaction. Without a proper ITSM framework, businesses struggle with inefficient workflows, delayed issue resolution, and a lack of visibility into IT…

Managing user-specific data within Jira workflows can often be complex and time-consuming for administrators. Traditional workflows typically require manual updates to issue fields whenever a user is assigned or changed, leading to inconsistencies, errors, and inefficiencies. Additionally, the lack of dynamic user-property…

Are you paying for Jira licenses that aren't being used? Many organizations struggle with managing inactive users, leading to unnecessary costs and potential security risks. With User Suspension for Jira, you can take control of your user management and optimize your license usage effortlessly. Why Choose User Suspension…

In today’s fast-paced digital landscape, IT teams often face challenges when trying to integrate IT Service Management (ITSM) with agile development workflows. Siloed systems and manual data transfers can slow down issue resolution, leading to inefficiencies and miscommunication. The ServiceNow Connector for Jira is…

Atlassian Team '25 is heading to Anaheim, CA, and Empyra is excited to be part of the action! This premier event is where AI, automation, ITSM, and enterprise collaboration take center stage. Join us for exclusive insights, hands-on demos, and game-changing strategies that will transform how you work. Special Offer from…

Effective user management is a critical aspect of maintaining security, optimizing costs, and ensuring seamless collaboration within the Atlassian ecosystem. Jira administrators need robust tools to manage users efficiently, involving bulk deletion, importing users, enhancing profiles, suspending inactive accounts, or…

Disconnected Systems Create Costly Delays IT service management (ITSM) teams work in ServiceNow, while development teams operate in Jira. Without a seamless integration, organizations face: 🚨 40% increase in resolution time due to delayed ticket updates between teams. 🚨 60% of IT incidents require input from development,…

🚨 Announcement: Transform Your ITSM Strategy with Atlassian’s FREE Webinar! 📅 Date: January 29th, 2025 🕚 Time: 11:00 AM Pacific Time 📍 Location: Online (FREE to attend!) Get ready to revolutionize your ITSM processes and set your organization up for success in 2025 and beyond! What’s in it for you? ✅ Save $2.3M on ITSM…

If you’re managing a growing Jira instance, you’ve probably run into this problem: inactive users piling up, consuming licenses, and cluttering your system. Manually deleting them one by one can be a nightmare! 😩 That’s where Bulk User Delete for Jira comes in to save the day. ✅ Delete multiple users in one go—just upload…

🚨 Announcement: Transform Your ITSM Strategy with Atlassian’s FREE Webinar! 📅 Date: January 29th, 2025 🕚 Time: 11:00 AM Pacific Time 📍 Location: Online (FREE to attend!) Get ready to revolutionize your ITSM processes and set your organization up for success in 2025 and beyond! What’s in it for you? ✅ Save $2.3M on ITSM…

Managing tasks and workflows across ServiceNow and Jira can be a complex challenge for teams using both platforms. The ServiceNow Connector for Jira makes this easier by providing real-time, bi-directional synchronization, ensuring information stays consistent and up-to-date in both tools. Key Features: * Real-Time…

Hello, Everyone! 👋 Managing users efficiently is a cornerstone of maintaining a well-organized Jira environment. I’m excited to introduce Bulk User Delete for Jira, a game-changing app developed by appserve.ai. Whether you're administering a small team or managing an enterprise-scale Jira instance, this app empowers you…

Hey Atlassian Community, I wanted to share something that might help teams looking to streamline workflows between ServiceNow and Jira. Have you ever wished for a seamless connection between these two powerful platforms? Well, there's an app that does just that – the ServiceNow Connector for Jira! This app syncs ServiceNow…