Discussions
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Using JSON Output from Rovo in Automations
When building automation rules in Jira that interact with AI tools or external services, you may receive a response that contains JSON and want to use it in Jira Automation. This is my pains trying and thought I would share them... First Attempt - Trying to split on || My first attempt was to split the two parts with a…
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Started getting this Error from a Agent Response
Hi All, I have had a Agent working automatically updating Priorities for a while now and recently I have started getting Failed to convert string to JSON. Error: No content to map due to end-of-input at [Source: REDACTED (`StreamReadFeature.INCLUDE_SOURCE_IN_LOCATION` disabled); line: 1]: The first Create a Variable is…
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Attaching Emails to Jira Tickets via API
Hey, I have a solution in place that is attaching emails to tickets by downloading the email and attaching the file however as you can see from below it is saving them in a unreadable format that has to be downloaded and opened in Outlook to view. Is there a way to attach it so it looks like the below and is visible in…
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Reply To email address on outgoing emails not the one normally used.
Recently added a custom email to individual project. Where emails received into Reportphishing@<company>.co.uk would open an issue on particular service request type. We currently only have one other email set up on this project as the main one which is Jira@<company>.Atlassian.net The newly set up email receives and…
