Iryna Komarnitska_SaaSJet_ Community Champion

While developing Rovo tools for our Jira apps, we became curious about what happens when an agent has access to those tools. Does it answer faster? Use fewer credits? How much difference does the reasoning tier make? So we ran a small comparison on a Jira test site, asking workflow questions with and without specialized…

“Reviews are slowing us down.” “Too much work keeps rolling into the next sprint.” “We’re spending all our time fixing bugs.” These concerns come up in retrospectives and delivery meetings because people experience different parts of the workflow. A developer remembers waiting for feedback, a tester remembers urgent…

Your team tracks development in one Jira instance, another business unit has its own, and an external delivery partner works in a third. Each team has its projects, workflows, and responsibilities, so this arrangement can work well for daily execution. The difficulty appears when a delivery manager needs to report on work…

When teams evaluate a Jira Marketplace app, the comparison often looks simple: The cost of the app versus no additional subscription. But “no app” does not mean “no cost.” It can mean exporting Jira data, reconstructing status history, maintaining spreadsheet formulas, preparing charts, validating calculations, and…

The way people encounter information has changed. In a 2025 Pew Research Center survey*, 80% of U.S. adults aged 18–29 said they use Instagram, compared with 19% of adults aged 65 and older. Visual formats are a familiar part of everyday life for many younger people. But that statistic does not tell us that Gen Z…

Many finance teams use Jira to manage invoice approvals, purchase requests, budget reviews, CAPEX approvals, procurement workflows, and vendor onboarding. Jira is excellent at routing requests through the right people and maintaining an audit trail. But there's one question Jira doesn't answer particularly well: Where is…

Five custom Rovo AI agents for flow triage, release reviews, process evidence, and sprint retrospectives Rovo can read a Jira work item’s summary, description, comments, and fields. But the reason work slowed down is often not written in any of them. It is hidden in the workflow history. A work item may have spent eight…

Three Time in Status views for delivery risk, QA bottlenecks, and portfolio visibility A useful Jira dashboard does more than display metrics. Every gadget should answer a recurring question and help someone make a decision. Instead of starting with “Which chart should we add?”, start with: What decision should this gadget…

One work item is due on Friday. It is currently in Code Review. Jira shows where it is now, but the team still has two difficult questions: How much total time is this work item expected to spend across Development, Code Review, and Testing? Based on similar completed work, is it likely to pass through those statuses…

Suppose a sprint misses its target. You open a Time in Status report and find several work items that spent a long time in Testing. Fair enough—Testing looks suspicious. Then the questions begin. “Was Testing slow for most work items, or did one monster ticket distort the result?” “Did bugs wait longer than stories?” “Was…

A team commits to 197 story points and completes 163. The sprint closes with unfinished work, several issues move forward, and the explanation seems obvious: the team planned too much or worked more slowly than expected. But the velocity chart tells a different story. The team’s average velocity across the previous seven…

On February 25, Atlassian shared that Rovo agents are now part of Jira. You can assign tasks to them, mention them in comments, and add them to workflows. Early results show agent-led automations have increased sevenfold. Companies such as Mercedes-Benz are already using them. Your CTO is watching closely. So, somewhere in…

Every product team has ideas that once felt urgent. A customer mentioned the same pain point for the third time. Sales heard a feature request during a renewal call. Support noticed a recurring workaround. Someone from the product team created an idea in Jira Product Discovery, added context, linked a few insights, and…

At some point, every useful Jira report becomes a little too useful. It starts with a simple question: Where is our work getting stuck? You build a report that includes work item keys, summaries, assignees, statuses, time metrics, transition counts, and status entry dates. Each element is clear on its own. However, the…

Every Jira team has experienced this moment. As a sprint ends and deadlines approach, several issues often remain in stages such as In Progress, Code Review, or Waiting for Approval. Despite the team's efforts, delivery may still be slower than anticipated. This raises a key question: Where is the time actually going? This…

You know the report. It starts out simple: “Let’s see where work is getting stuck.” But before long, it becomes a messy spreadsheet that’s hard to follow. You add a few Jira fields for context (key, summary, assignee…) Then you add statuses (because that’s the point) Then you add a couple of metrics (waiting vs working)…

Why your workflow “looks busy” (and still delivers late) You may notice that while Jira activity is high, with tickets moving and statuses changing, releases are still delayed, and retrospectives often repeat the same feedback: “We just need to… communicate better.” Sometimes the issue is not time management, but workflow…

5 dashboard gadgets bundles for flow, blockers, and predictability (with Time in Status)Many leadership dashboards become collections of visually appealing charts that are seldom used and quickly forgotten. A dashboard that leaders consistently use serves a single purpose: It replaces status meetings with actionable…

Assignee time in Jira: how to spot workload imbalance and ownership gaps (without time tracking) Let’s clear up the most common misunderstanding up front: Assignee Time is not “how long someone worked.” It’s how long an issue had someone’s name on it. That sounds subtle… until you realize it’s the difference between: “Alex…

10 questions you can answer with Rows / Columns / Values (without exporting to Excel and crying) Pivot tables are basically adult LEGO: you snap a few blocks together and suddenly your “messy Jira reality” turns into something you can explain to a human. In the Time in Status app by SaaSJet, Pivot Table View is built…

(and What Helped Us Finally See What’s Going On) More data doesn’t mean better decisions. Sometimes, it just means better confusion. The uncomfortable truth: your reports are lying to you (kind of) Let’s be honest for a moment. You open a report. You see rows of issues, columns of statuses, timestamps, transitions… maybe…

Time in Status → Status Count → Transition Count (a.k.a. Traffic Jam, Boomerang, Ping-Pong) Most teams don’t have a “bad workflow.” They have a workflow that quietly accumulates debt until one day it starts behaving like a supermarket checkout line right before a national holiday. A workflow health check is a simple…

You know that person on the team who quietly carries the sprint, fixes the weird edge cases, reviews everyone’s PRs, unblocks three people… and then ends the sprint looking like they fought a bear (and the bear won)? That’s the hidden hero bottleneck: not “bad performance,” but a single human load-bearing wall. The good…

If you have ever opened a Jira report and thought, “That issue was resolved on Tuesday. Why is the chart insisting it was Monday?” — welcome. You have met timezones, one of software’s most loyal pranksters. They do not break your data. They just stand in the corner, quietly moving the meaning of “today” by a few hours and…