Discussions
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Transform Your IT Chaos into Order: Join Our Asset Management Webinar!
👋 Hi Atlassian Community! Are you wrestling with tangled IT dependencies and struggling to keep track of your assets? You're not alone! I'm excited to invite you to our upcoming webinar that will help you transform your IT environment from complexity to clarity – Tame IT chaos: Mastering asset & configuration management.…
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The Future has Arrived: Is Your Service Desk Ready for AI?
The hype around AI is real, but how are service teams actually using it to level up their work? 🤨 We just released our State of AI in Service Management Report 2024, and the results are in! Turns out, a whopping 88% of organizations are already using AI in some way to supercharge their service operations.:rocket: But…
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AI and Service Management: It's Not Just Hype, It's a Reality!
Remember when AI in service management was just a futuristic concept? Well, the future is here!🚀 Our new State of AI in Service Management Report 2024 reveals that a whopping 88% of organizations are already using AI to enhance their service operations. That's right, it's not just hype anymore – AI is transforming how…
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Upcoming webinar on AI with Atlassian customer Thumbtack!
Hi Atlassian Community! You’re invited to our next service management webinar on November 14. We’re sharing actionable insights from Atlassian’s State of AI in Service Management Report 2024. In a panel discussion, Atlassian customer Thumbtack and product experts will cover the new research and what it means for AI-powered…
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Introducing Atlassian's IT Asset and Service Configuration Management Handbook
Good day Atlassian Community, The ITSM team at Atlassian is very excited to announce our new IT Asset and Service Configuration Management Handbook for Jira Service Management. The new handbook provides the basics of IT asset and service configuration management practices, describes the structures of Assets in Jira Service…